Administration Manager in Manchester

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Are you a highly organised, proactive leader with a passion for driving efficiency and excellence? We’re seeking an experienced Administration Manager to join our dynamic team! If you thrive in a fast-paced environment, have a talent for streamlining administration processes, and excel at leading a team to success, this is the perfect role for you. Step into this key position, where you’ll play a pivotal role in supporting the smooth running of our organisation, ensuring top‑notch administrative processes, and helping our team achieve their goals with precision and ease!

We have a great opportunity available to join Novus, our prison education provider at HMP Rye Hill, working as an Administration Manager. This role is offered on a permanent, full‑time basis, working 37 hours per week.

Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information: HMP Rye Hill Prison is located in the rural setting of Willoughby, which is situated near Rugby in Warwickshire. It is a Category C prison that houses adult male inmates. The prison’s regime, facilities, and support services are designed to address the diverse needs of its population, promoting rehabilitation and reducing reoffending rates. The prison’s mission is to provide a secure, safe, and rehabilitative environment which encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities:

• Lead and manage essential administrative duties to support colleagues and learners within the department, including the comprehensive and accurate maintenance of data relating to finance, personnel and learners.

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience:

• Hold, or be willing to gain, Level 2 qualifications in Literacy and Numeracy within an agreed timescale.
• Hold, or be willing to work towards, a Level 2 qualification related to ICT or business administration OR have relevant industrial experience and skills.
• Hold, or be willing to work towards, a Level 3 Leadership and Management qualification (Desirable).
• Demonstrate an ability to effectively manage a team of Senior Administrators.
• Have experience leading an effective and efficient administration service (within a prison‑based office environment is desirable).
• Have experience maintaining accurate electronic and paper‑based data recording systems.
• Have proven time‑management and organisational skills.
• Demonstrate excellent communication and interpersonal skills.
• Have up‑to‑date IT skills or an IT‑related qualification.
• Have customer service experience, or a demonstrable knowledge of what constitutes excellent customer service across a variety of stakeholders.

Benefits include:

• 40 days annual leave plus 8 bank holidays.
• 2 hours for wellbeing / personal development per week.
• Significant Pension contributions.
• Retail Discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check. Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect.