Learning and Skills Worker

Job description

Are you passionate about supporting learners to achieve through distance learning? We're looking for a dedicated Learning and Skills Worker to help learners access and progress on distance learning courses, providing practical support with IT accounts, computer-based learning and communication with external tutors, colleges and universities. This is a rewarding opportunity to play a key role in helping learners build confidence, develop new skills and work towards their education goals.

We have a great opportunity available to join Novus, our prison education provider at HMP Stoke Heath , working as a Learning and Skills Worker . This role is offered on a permanent, part-time basis, working 13 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Stoke Heath, located near Market Drayton in Shropshire, is a Category C prison that houses adult male offenders and young adults. The teams' aim is to create an environment in which staff and prisoners feel safe, and where causes of prison stress are minimised. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

As a Learning and Skills Worker, you will support learners to access and progress on distance learning courses. This will include setting up and managing learner IT accounts, facilitating learning on computers, helping learners navigate online platforms and course materials, and liaising with external tutors, colleges and universities to support learner engagement and achievement. You will also maintain accurate records, monitor progress and work collaboratively with the wider education team to ensure learners receive the guidance and support they need.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Hold Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
• Hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
• Achieve performance and quality targets
• Produce accurate and timely reporting
• Demonstrate positive team working
• Have experience of conducting assessments and supporting learning of individuals and groups from diverse backgrounds
• Have experience of working with groups of learners with a range of abilities.
• Have experience of successful working in an effective multi-disciplinary team.

Benefits

• 35 days annual leave plus 8 bank holidays (*Pro rata)
• 2 hours for wellbeing / personal development per week (*Pro rata)
• Significant Pension contributions (LGPS)
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 22/09/2026. However, sometimes the job advert may close early if we receive a good response!

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