Administration Manager

Administration Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Novus

At a Glance

  • Tasks: Lead a team in a dynamic education environment, ensuring smooth administration operations.
  • Company: Join Novus, a leading provider of prison education with over 30 years of experience.
  • Benefits: Enjoy 40 days annual leave, retail discounts, and a supportive work culture.
  • Other info: Be part of a diverse team committed to making a difference.
  • Why this job: Make a real impact in education while developing your leadership skills.
  • Qualifications: Management experience and willingness to achieve relevant qualifications.

The predicted salary is between 30000 - 40000 £ per year.

Are you a detail oriented, organised, and proactive individual looking to make an impact in a dynamic, fast paced education environment? We're recruiting an exceptional Administration Manager to join our team. If you thrive in a role where no two days are the same and enjoy supporting a team with your outstanding organisational skills, this could be the perfect opportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMP Full Sutton, working as an Administration Manager. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated 'Good' by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information: HMP Full Sutton is a Category A high-security prison located in East Yorkshire, approximately 11 miles from York. It accommodates around 600 adult male prisoners, many of whom are serving long-term or life sentences. The prison offers a structured and secure environment where education plays a vital role in rehabilitation. Learners are supported through a range of educational and vocational programmes.

Role Responsibilities: Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience: To be successful in this role, you will need to:

  • Have effective management of a team of Senior Administrators
  • Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales.
  • Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills.
  • Hold or be willing to work towards a Level 3 Leadership and Management qualification.
  • Provide excellent customer service across a range of internal and external stakeholders.
  • Have experience contributing to an effective and efficient administration within a busy office environment.
  • Have experience maintaining accurate electronic and paper-based data, using data recording systems as required.
  • Demonstrate excellent time management and prioritisation skills.
  • Demonstrate excellent communication and interpersonal skills.
  • Demonstrate up to date IT skills.

Benefits:

  • 40 days annual leave plus 8 bank holidays
  • 2 hours for wellbeing / personal development per week
  • Significant Pension contributions
  • Retail Discounts
  • Employee Assistance Program
  • Cycle to work scheme

Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement: Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 16/06/2026. However, sometimes the job advert may close early if we receive a good response!

Administration Manager employer: Novus

At Novus, we pride ourselves on being a leading provider of prison education, offering a supportive and inclusive work environment that values the contributions of every team member. As an Administration Manager at HMP Full Sutton, you will enjoy generous benefits such as 40 days of annual leave, significant pension contributions, and opportunities for personal development, all while making a meaningful impact in the lives of learners. Join us in our mission to empower individuals through education and be part of a dynamic team dedicated to fostering growth and rehabilitation.

Novus

Contact Details:

Novus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administration Manager

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to Novus or prison education. A friendly chat can open doors and give you insights that might just land you the job.

Tip Number 2

Prepare for the interview by researching Novus and their mission. Show us that you’re not just another candidate; demonstrate your passion for education and how you can contribute to their goals.

Tip Number 3

Practice your responses to common interview questions. We all know that nerves can kick in, so rehearsing will help you feel more confident and articulate when it’s your turn to shine.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.

We think you need these skills to ace Administration Manager

Team Management
Customer Service
Administration Skills
Data Management
Time Management
Prioritisation Skills
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Administration Manager role. Highlight your organisational skills and any relevant experience in a busy office environment, as this will show us you’re the right fit for our dynamic team.

Show Off Your Skills:Don’t hold back on showcasing your qualifications! If you have Level 2 or 3 qualifications in Literacy, Numeracy, ICT, or Business Administration, let us know. We want to see how your skills can contribute to our mission at Novus.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements. We appreciate straightforward communication!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!

How to prepare for a job interview at Novus

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Administration Manager. Familiarise yourself with the specific tasks mentioned in the job description and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Organisational Skills

As an Administration Manager, organisation is key. Prepare examples from your past experiences where you've successfully managed a team or streamlined processes. Be ready to discuss how you prioritise tasks and maintain accurate records, as these are crucial for the role.

Demonstrate Your Communication Skills

Effective communication is vital in this position. During the interview, practice clear and concise responses. You might be asked about how you handle communication with various stakeholders, so have examples ready that highlight your interpersonal skills and customer service experience.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the administration department, or the future direction of Novus. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.