Lodgement Co-ordinator (Retrofit) in Warrington

Base location: Warrington office – hybrid working minimum 3 days office, typical hours Monday to Friday 37.5 - 8.30am - 5.00pm.

Our Co-Ordinators are the core and heart of our operational teams. Through your great communication and efficient planning, you will provide essential support to the operational office, supporting our Contract and Site Managers to focus on the day-to-day delivery for our clients and customers. Fast-paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.

Working closely with the Lodgement and operational teams, you will provide administrative support in the preparation of handover packs, once planned refurbishments to tenanted social housing properties have taken place. Ensuring all relevant documentation and certification is in place to meet funding guidelines.

This role needs an organised, methodical thinker with excellent time management skills as you could be handling up to 50 documents per property.

What’s in it for you?

• Attractive salary & benefits to suit you
• 27 Days Hols & BH – option to buy or sell holidays
• Company pension scheme
• Discounted Healthcare Scheme
• High street & lifestyle discounts including Taste card
• A day paid volunteering per year
• Length of service awards
• And more…

An outline of your responsibility as a Lodgement Co-Ordinator:

• Set up property folders on Sharepoint and collate/chase all documentation relating to the contract via Operations teams or Sub Contractors.
• Support the contract and onsite team to ensure a smooth transition and handover of completed properties.
• Deal with internal and external communications and record and/or report information as necessary.
• Ensure all necessary contract data, documentation and reports are accurate and produced on time.
• Ensure all information written and verbal is legible, accurate and recorded or passed onto the appropriate person on time.
• Time management and organisational skills are critical to meet funding deadlines.
• Team Player as lots of coordination between site teams to gain the appropriate certifications per property.
• Deal with Client/Customer queries and/or communications professionally and efficiently.
• Support Management in meeting the business needs.
• Ensure appearances and actions are professional and reflect the business image.

About You:

As a Co-Ordinator, you will need to be highly organised, methodical and have the confidence to communicate both verbally and in writing. A good level of computer skills is key, as a lot of what you will be doing is centred around our in-house computer systems. We will provide training on our system as part of your initial onboarding experience. We will dedicate time throughout your first week with a great induction and onboarding plan to upskill you on our processes and procedures; however, we are always open to new ideas and efficiencies, so we welcome your input as you make this role your own.

A little bit about us:

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

At Novus Property Solutions, we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.