L&D Administrator (Part time) in Stoke-on-Trent

Base: Stoke-on-Trent
Hybrid working, 22.5 hours per week, ideally spread across 4–5 days to support daily engagement.

We are looking for an enthusiastic and driven Administrator to join our People Services team on a part‑time basis. This is an excellent opportunity for someone with experience within an HR or L&D environment, working closely with the People Manager to support learning and development activities across the business. The role supports the coordination and administration of learning and development activity, ensuring colleagues have access to high‑quality learning opportunities, mandatory training is maintained, and development programmes run smoothly. Working with the People Team, operational leaders and external providers, you’ll play a key role in supporting compliance, continuous learning and colleague development. We understand the importance of flexibility and are open to discussions around part‑time working, shaping a working pattern that works for both you and the business.

What’s In It For You

• Attractive salary and benefits package
• 27 days’ holiday plus bank holidays, with the option to buy or sell leave – pro rata
• Company pension scheme – up to 7.5%
• Hybrid working and flexible working patterns to support work/life balance
• Discounted healthcare scheme
• High street and lifestyle discounts (including Tastecard)
• One paid volunteering day per year
• Length of service awards and more

Key Responsibilities

• Co‑ordinate and track all training activity, maintaining accurate records in HR and supplier systems
• Support annual training plans, budgets and Training Needs Analysis through reporting and insights
• Manage relationships with training providers, including bookings, reviews, purchase orders and invoices
• Co‑ordinate company training programmes, mandatory training and outsourced provision
• Support Skills Reviews, Time to Talk processes and apprenticeship programmes, including levy and funding compliance
• Produce reports on training completion and mandatory compliance
• Support CITB grant claims and audits
• Manage training enquiries, inboxes, room bookings and general L&D administration
• Provide people data and reports to the wider People Services team and deputise where required

About You

Ideally you’ll be a highly skilled Administrator who is confident using Microsoft Excel. You’re comfortable working with data, have strong IT literacy, and ideally have experience or an enthusiasm to using or introducing automation or AI‑led solutions to improve processes. You’ll be highly organised, detail focused, and comfortable managing competing priorities. With strong written and verbal communication skills, you’ll be confident working independently, using initiative to solve problems and improve ways of working. The position is part‑time, 22.5 hours per week, but we are open to creating a schedule that suits both you and the business. Ideally, we prefer shorter workdays spread across 4–5 days each week. If you’re looking to take the next step in your career within an established, people‑focused business, we’d love to hear from you.

A Little Bit About Us

Novus Property Solutions is a dynamic, award‑winning property maintenance, refurbishment, compliance and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family‑owned business with a rich 129‑year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate. We value people and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand that many applicants may not meet every criterion, so we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award‑winning Property Maintenance company in this, or another role.