Site Contract Liaison: Social Housing & Customer Success in Basingstoke

Site Contract Liaison: Social Housing & Customer Success in Basingstoke

Basingstoke Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Novus Property Solutions

At a Glance

  • Tasks: Manage client communication and ensure exceptional customer support in social housing.
  • Company: Join Novus Property Solutions, a leader in community-focused services.
  • Benefits: Enjoy a supportive work-life balance and a dynamic work environment.
  • Other info: Proficiency in IT is essential for this role.
  • Why this job: Make a real difference in the community while developing your career.
  • Qualifications: Experience in social housing refurbishment and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

Novus Property Solutions is seeking a Contract Liaison Officer based in Basingstoke to manage communication with clients and customers. This role plays a crucial part in ensuring services meet community needs while delivering exceptional customer support.

Ideal candidates should have experience in social housing refurbishment, strong communication skills, and proficiency in IT. The position offers a dynamic environment with support for work-life balance.

Site Contract Liaison: Social Housing & Customer Success in Basingstoke employer: Novus Property Solutions

Novus Property Solutions is an excellent employer, offering a vibrant work culture that prioritises employee well-being and work-life balance. Located in Basingstoke, the company provides ample opportunities for professional growth within the social housing sector, ensuring that employees can make a meaningful impact in the community while receiving exceptional support and development.

Novus Property Solutions

Contact Details:

Novus Property Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Site Contract Liaison: Social Housing & Customer Success in Basingstoke

Tip Number 1

Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Novus Property Solutions and understanding their values. Tailor your responses to show how your experience aligns with their mission in social housing and customer success.

Tip Number 3

Practice your communication skills! Since this role is all about liaising with clients and customers, consider doing mock interviews with friends or family to refine your ability to articulate your thoughts clearly and confidently.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Site Contract Liaison: Social Housing & Customer Success in Basingstoke

Communication Skills
Customer Support
Social Housing Refurbishment
IT Proficiency
Client Management
Community Needs Assessment
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in social housing refurbishment and showcases your strong communication skills. We want to see how your background aligns with the role, so don’t be shy about making it relevant!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can contribute to meeting community needs. We love seeing genuine enthusiasm for the role.

Show Off Your IT Skills:Since proficiency in IT is key for this position, make sure to mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running with tech!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Novus Property Solutions

Know Your Stuff

Make sure you brush up on social housing refurbishment and the specific services Novus Property Solutions offers. Being able to discuss relevant projects or experiences will show that you're not just familiar with the industry, but also genuinely interested in their work.

Show Off Your Communication Skills

Since this role is all about managing communication, practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully handled client interactions or resolved customer issues in the past.

Get Tech-Savvy

Proficiency in IT is key for this position. Familiarise yourself with any software or tools commonly used in social housing management. If you can demonstrate your tech skills during the interview, it’ll give you a solid edge.

Emphasise Work-Life Balance

Novus values a dynamic environment with a focus on work-life balance. Be ready to discuss how you manage your time effectively and maintain a healthy work-life balance, as this shows you align with their company culture.