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- Tasks: Make decisions on credit applications and assess customer affordability.
- Company: Novuna provides flexible finance solutions for major UK retail brands.
- Benefits: Enjoy flexible hybrid working, 25 days holiday, and a full wellbeing package.
- Why this job: Join a Top 50 Inclusive employer and make a real impact in finance.
- Qualifications: Strong communication skills and attention to detail; underwriting experience is a plus.
- Other info: Hybrid role with office attendance required twice a week.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Underwriter role at Novuna
Ready to grow your career in underwriting? Love solving problems and making thoughtful decisions? Are you eager to learn new skills? If your answer is yes, keep reading.
Overview
From interest-free credit to Buy Now, Pay Later, over 3,000 leading retailers trust us to provide fast, flexible and responsible finance solutions for their customers. At Novuna Consumer Finance, we offer finance for life’s key purchases, including home furnishings and improvements, jewellery, leisure services, healthcare, electronics and appliances.
What you\’ll do
- As part of our Underwriting Team, make informed decisions on credit applications that need a closer look. Assess affordability to ensure we lend responsibly, support customers, and maintain the highest levels of integrity.
- Follow our processes and controls carefully, ensure fair outcomes every time, and handle referrals confidently and efficiently — ideally solving queries at the first point of contact.
- This is a hybrid role with two days a week in our Leeds office.
- Shifts fall between 8:00–18:00 (daytime) and 11:00–20:00 (late), with some weekend work too — 3 weekend days per month and 1 late shift per week.
- Review and resolve referred cases with accuracy and care.
- Provide clear guidance and support to colleagues to help minimise risk.
- Ensure every customer receives a fair and positive outcome.
- Work closely with the Financial Crime and Retail Helpline Teams.
What you\’ll bring
- You have good organisation skills and can work confidently within set guidelines.
- You enjoy collaborative working but are also comfortable taking initiative and working independently.
- Knowledge of underwriting is helpful but not essential; we’re looking for someone who is ready to grow their career.
Will Be a Great Fit If You Have
- A team-focused attitude
- Strong communication skills
- The ability to work to defined processes
- Strong attention to detail with high levels of accuracy
What can we offer you?
- An excellent bonus scheme
- Hybrid working
- 25 days\’ holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself
At Novuna, we’re a Disability Confident Committed employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Finance and Sales
Referrals increase your chances of interviewing at Novuna by 2x
York, England, United Kingdom – 2 weeks ago
Leeds, England, United Kingdom – various postings
#J-18808-Ljbffr
Underwriter employer: Novuna
Contact Detail:
Novuna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriter
✨Tip Number 1
Familiarise yourself with the underwriting process and key concepts. Understanding how credit applications are assessed will help you engage in meaningful conversations during interviews and demonstrate your eagerness to learn.
✨Tip Number 2
Network with professionals in the finance and underwriting sectors. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Novuna.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively collaborated with others in previous roles. This is crucial for the Underwriter position, as you'll need to work closely with various stakeholders.
✨Tip Number 4
Research Novuna's values and commitment to inclusivity. Being able to articulate how your personal values align with theirs can set you apart and show that you're a good cultural fit for the team.
We think you need these skills to ace Underwriter
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Underwriter position at Novuna. Understand the key responsibilities and required skills, such as decision-making on credit applications and ensuring customer affordability.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Underwriter role. Emphasise any experience in finance, customer service, or decision-making, and ensure your attention to detail is evident.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in underwriting, your ability to work collaboratively, and how you can contribute to Novuna's commitment to fair customer outcomes.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Underwriter.
How to prepare for a job interview at Novuna
✨Understand the Role
Make sure you have a clear understanding of what an Underwriter does, especially in the context of Novuna. Familiarise yourself with their processes and the importance of assessing customer affordability.
✨Showcase Your Communication Skills
As a natural communicator, be prepared to demonstrate your ability to build relationships. Think of examples where you've effectively communicated with colleagues or stakeholders, as this is crucial for the role.
✨Highlight Attention to Detail
Since accuracy is key in underwriting, come prepared with examples that showcase your attention to detail. Discuss how you've ensured high levels of accuracy in previous roles or projects.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making skills. Prepare for scenario-based questions where you might need to explain how you would handle specific underwriting situations or customer cases.
