At a Glance
- Tasks: Monitor vehicle maintenance progress and reduce downtime for our customers.
- Company: Join one of the UK's top vehicle leasing companies, Novuna Vehicle Solutions.
- Benefits: Enjoy a flexible benefits package, hybrid working, and 25 days holiday.
- Other info: Inclusive workplace with a focus on wellbeing and career growth.
- Why this job: Make a real impact by using your technical skills in a dynamic office environment.
- Qualifications: Strong technical knowledge of HGVs and excellent communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
Do you have hands‑on technical knowledge of HGVs from a garage, workshop, or mechanical background?
Are you seeking an office‑based position with no weekends, where you can apply your expertise to help reduce vehicle downtime?
Are you enthusiastic about the chance to work for one of the UK's top vehicle leasing companies?
If your answer is 'yes' then keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best‑known brands. At
Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification.
We install home‑charging units for individual drivers and help our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
Being a part of our Vehicle Solutions business unit, you'll be working amongst the Technical Downtime team in Trowbridge, supporting our biggest customers in keeping their vehicles on the road.
When vehicles go in for maintenance or repair, you'll monitor progress and chase garages to ensure downtime is kept to a minimum.
You might already be in a desk‑based role, or you could be ready to step away from the workshop and put your skills to use in a different way; reducing costs, improving efficiency, and supporting our customers.
This is a hybrid role, with 50% office attendance at Trowbridge. You'll work Monday‑Friday, 37.5 hours per week — no evenings or weekends required.
- You’ll Also
- Review and authorise jobs through the 1link system and utilise your expert technical knowledge by actioning assigned jobs and authorising repairs on vehicles up to pre‑agreed approval amounts.
- Keep our customers updated on the status of their vehicles and arrange driver services as required.
- Maintain minimal ‘downtime’ of fleet vehicles by contacting garages by phone to enquire on the progress of vehicles booked in for maintenance.
- Ensure our systems are accurately updated and all queries received are actioned appropriately and promptly.
What you’ll bring.
You’ll bring strong technical knowledge of HGVs, ideally backed by a Level 3 City & Guilds (or equivalent) qualification.
You possess a solid understanding of mechanical issues, from routine faults to more complex problems requiring advanced diagnostic tools.
You’re a determined problem‑solver who can think quickly, make sound decisions, and take action when it matters.
- You’ll Be a Great Fit If You Bring
- Excellent written and verbal communication skills.
- Solid understanding of vehicle mechanics and repair processes.
- A high level of accuracy, with keen attention to detail.
- A collaborative mindset and a proactive, can‑do approach.
- Good IT skills, with confidence in learning new systems.
What’s in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs.
Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
- Our Offer To You Includes
- An excellent bonus scheme.
- Hybrid working.
- 25 days’ holiday, plus bank holidays and the option to buy/sell 5 days.
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year.
Being Yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive.
If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications.
We encourage you to apply as soon as possible to avoid disappointment.
#J-18808-Ljbffr
Technical Maintenance Specialist in Trowbridge employer: Novuna
Novuna is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those looking to thrive in the automotive finance sector. With a flexible benefits package, including a company car or cash alternative, and a strong focus on relationship building within a supportive team environment, employees are empowered to excel in their roles while contributing to meaningful business growth. The company's commitment to fostering a positive work culture ensures that every team member feels valued and motivated to succeed.
