Senior Technical Controller in Trowbridge

Are you knowledgeable about HGV vehicle maintenance and repair? Do you thrive in a fast-paced environment? Want to progress in your career here at Novuna? If your answer is 'yes' then keep reading.

Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best‑known brands. At Novuna Vehicle Solutions we’re leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home‑charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you’ll do. You will join the MOD team as a Senior Technical Controller, playing a vital role in keeping our customers' fleets on the road. As a senior member of the team, you will apply your mechanical expertise and knowledge of commercial vehicles to review and approve repair work, while acting as a subject matter expert. All job estimates and quotations must be carefully assessed and authorised before any work begins, ensuring that repairs carried out by our network of garages and dealerships are appropriate and cost-effective for our fleet. This is a hybrid role, requiring 3 days per week in our Trowbridge office.

• Deliver a professional, efficient, and customer‑focused service to both customers and suppliers
• Review and authorise jobs via 1link, querying and negotiating job costs with suppliers to achieve the most appropriate outcome
• Identify and recommend improvements to internal processes and supplier performance
• Provide cover in the absence of the Team Manager, including oversight of the technical team, cost control, and audit activities

What you’ll bring. You have extensive knowledge of HGV maintenance and repair, with expertise ranging from routine mechanical issues through to more complex faults requiring advanced diagnostic tools. You are confident building strong working relationships with suppliers across dealerships and garages, while also operating effectively within a corporate environment. In addition, you have an interest in people management and are comfortable taking on senior responsibilities within a team.

• Knowledge of vehicle mechanics and technical awareness
• Good computer skills, and the ability to learn new systems and processes quickly
• A collaborative approach to working with others
• Great problem‑solving skills

What’s in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you’re focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes:

• An excellent bonus scheme
• Hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself. At Novuna, we’re a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.