At a Glance
- Tasks: Be the friendly face of our office, managing bookings and ensuring everything runs smoothly.
- Company: Join Novuna Vehicle Solutions, a dynamic team in Trowbridge.
- Benefits: Flexible part-time hours, friendly work environment, and opportunities to grow your skills.
- Other info: Perfect for students looking for a rewarding part-time role!
- Why this job: Make a positive impact as the first point of contact for visitors and colleagues.
- Qualifications: Energetic personality and strong organisational skills are a must.
The predicted salary is between 12000 - 15000 £ per year.
Novuna Vehicle Solutions in Trowbridge is seeking a friendly, energetic receptionist for a part-time role.
The 25-hour week runs Monday to Friday, 08:00–13:00, and is fully site-based at the Trowbridge office.
You will be the first point of contact for visitors and colleagues, ensuring the site runs smoothly.
You’ll manage meeting rooms, desk and parking bookings, travel arrangements, post/courier services and office supplies, and assist with EV charging queries.
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Part-Time Reception & Facilities Lead: Welcoming & Coordinating in Trowbridge employer: Novuna
Novuna is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those looking to thrive in the automotive finance sector. With a flexible benefits package, including a company car or cash alternative, and a strong focus on relationship building within a supportive team environment, employees are empowered to excel in their roles while contributing to meaningful business growth. The company's commitment to fostering a positive work culture ensures that every team member feels valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Reception & Facilities Lead: Welcoming & Coordinating in Trowbridge
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Novuna and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Novuna and let us see your personality shine through!
We think you need these skills to ace Part-Time Reception & Facilities Lead: Welcoming & Coordinating in Trowbridge
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Novuna.
Get Familiar with Our Brand:Before applying, take some time to learn about Novuna and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Novuna
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Novuna.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Novuna will surely appreciate.
