Novuna Vehicle Solutions in the UK seeks a proactive Downtime Team Leader to guide a team of about 11 controllers supporting vehicle downtime and repairs, working closely with our garage network to minimise disruption.
You will drive performance, coach and develop your people, and act as an escalation point for complex downtime cases, collaborating across the business to improve processes and the customer experience.
#J-18808-LjbffrLCV Downtime Team Lead β Hybrid + Bonus in Trowbridge employer: Novuna
Novuna is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those looking to thrive in the automotive finance sector. With a flexible benefits package, including a company car or cash alternative, and a strong focus on relationship building within a supportive team environment, employees are empowered to excel in their roles while contributing to meaningful business growth. The company's commitment to fostering a positive work culture ensures that every team member feels valued and motivated to succeed.