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- Tasks: Manage customer accounts and ensure smooth operations while resolving issues.
- Company: Leading vehicle leasing company in Trowbridge with a focus on customer success.
- Benefits: Comprehensive benefits package and opportunities for professional growth.
- Why this job: Be the key link between teams and customers, making a real difference.
- Qualifications: Strong communication skills and experience in customer relations.
- Other info: Hybrid role offering flexibility and a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading vehicle leasing company in Trowbridge is seeking a Customer Fleet Manager to oversee a portfolio of specialist customer accounts. In this hybrid role, you will act as a liaison between internal teams and customers, ensuring effective communication and resolution of issues.
Key responsibilities include managing operational performance and fostering strong relationships with stakeholders. The position offers a comprehensive benefits package and opportunities for professional growth.
Hybrid Fleet Manager: Customer Success & Operations in Trowbridge employer: Novuna
Contact Detail:
Novuna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Fleet Manager: Customer Success & Operations in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to people in the vehicle leasing industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you connect better during the interview and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Customer Fleet Manager, you'll need to liaise effectively with both customers and internal teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Hybrid Fleet Manager: Customer Success & Operations in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and operations. We want to see how your skills align with managing specialist accounts and fostering relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Fleet Manager role. Share specific examples of how you've successfully managed operational performance in the past.
Showcase Your Communication Skills: Since this role involves liaising between teams and customers, it's crucial to demonstrate your communication prowess. We recommend including examples of how you've effectively resolved issues or improved stakeholder relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Novuna
✨Know Your Fleet
Make sure you understand the ins and outs of fleet management. Brush up on the latest trends in vehicle leasing and how they impact customer success. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a liaison between teams and customers, effective communication is key. Prepare examples of how you've successfully resolved issues or improved relationships in previous roles. This will highlight your ability to foster strong connections with stakeholders.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing operational performance or dealing with a difficult customer. Think through potential scenarios and have clear, structured responses ready to showcase your problem-solving skills.
✨Highlight Your Teamwork Experience
Since this role involves collaboration with various internal teams, be ready to discuss your experience working in a team environment. Share examples of how you've contributed to team success and how you can bring that collaborative spirit to the company.
