Novuna Vehicle Solutions seeks a capable leader to manage the Downtime team, guiding circa 11 controllers who support customers through vehicle downtime and liaising with our garage network to ensure efficient repairs. You will coach and develop your team, handling escalations and driving a customer-first service approach.
You’ll lead improvements across processes, build strong internal and external relationships, and champion a collaborative, “one team” culture while minimising disruption for
#J-18808-Ljbffr
Fleet Downtime Team Leader - Hybrid & Bonus in Trowbridge employer: Novuna
At Novuna Vehicle Solutions, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Trowbridge. Our hybrid working model allows for flexibility while ensuring that our team members have access to continuous professional development opportunities, making it an ideal environment for those looking to grow their careers in the HGV sector. With a focus on employee well-being and a commitment to maintaining a positive work-life balance, we offer a rewarding experience for all our staff.
