At a Glance
- Tasks: Lead a team to support customers with vehicle downtime and ensure efficient repairs.
- Company: Join Novuna Vehicle Solutions, a leader in sustainable mobility solutions.
- Benefits: Flexible benefits, hybrid working, 25 days holiday, and a comprehensive wellbeing package.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in fleet management or automotive, with a passion for coaching and problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
Who we are.
At Novuna Vehicle Solutions, we're passionate about driving the future of mobility.
Working with some of the UK's best-known brands, we help organisations transition to smarter, more sustainable fleets through electric vehicles, alternative fuels and fleet electrification.
From advising on vehicle and infrastructure strategies to supporting the rollout of charging solutions, our people are at the heart of creating innovative, customer-focused solutions that keep businesses moving forward.
What you'll do.
You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to light commercial vehicles (LCVs) are completed efficiently, cost-effectively and with minimal disruption.
You'll be responsible for driving team performance, coaching and developing your people, and acting as an escalation point for more complex downtime cases.
Working collaboratively across the business, you'll help deliver an outstanding customer experience while identifying opportunities to improve processes and ways of working.
- You'll Also
- Leading the day-to-day performance of the Downtime team, ensuring excellent service and customer outcomes.
- Supporting your team with escalated vehicle downtime and repair queries.
- Building strong relationships with our garage network and internal stakeholders to deliver a collaborative 'one team' approach.
- Driving continuous improvement by reviewing processes, identifying trends and implementing solutions.
What you'll bring.
You’ll have a background in fleet, automotive or vehicle maintenance and enjoy leading, coaching and supporting others to achieve great results.
Whether you're currently a Team Leader, Supervisor or Manager, you'll be confident motivating people, making decisions and delivering an excellent service for customers.
You'll ideally have knowledge of light commercial vehicles (LCVs) and an understanding of vehicle downtime (VOR), with the confidence to support your team when more complex queries arise.
- You’ll Be a Great Fit If You
- Lead, coach or support others to achieve team goals.
- Have knowledge of LCVs, fleet management, vehicle maintenance or the automotive industry.
- Understand vehicle downtime (VOR) and the importance of minimising disruption for customers.
- Enjoy solving problems and improving the way things are done.
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs.
Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
- Our Offer To You Includes
- An excellent bonus scheme.
- Hybrid working.
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days.
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year.
Being Yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive.
If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Note
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications.
We encourage you to apply as soon as possible to avoid disappointment.
#J-18808-Ljbffr
Fleet Availability Team Leader in Trowbridge employer: Novuna
Novuna is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those looking to thrive in the automotive finance sector. With a flexible benefits package, including a company car or cash alternative, and a strong focus on relationship building within a supportive team environment, employees are empowered to excel in their roles while contributing to meaningful business growth. The company's commitment to fostering a positive work culture ensures that every team member feels valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Availability Team Leader in Trowbridge
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Novuna.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Novuna. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Availability Team Leader in Trowbridge
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Novuna, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Novuna and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Novuna. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Novuna
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Novuna.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Novuna.
