Novuna Consumer Finance is seeking a Customer Experience Advisor to be the primary contact for customers across phone and email. You will help customers in difficulty, discuss payment options, arrange payment plans and support them back to financial health.
The role is full-time, 37 hours per week, hybrid working with interviews on 1 December 2026 and 2 December 2026 and a start date of 18 January 2027. We value empathy, strong communication, problem-solving and teamwork.
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Hybrid Customer Experience Advisor | Finance Support in Leeds employer: Novuna
At Novuna Vehicle Solutions, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Trowbridge. Our hybrid working model allows for flexibility while ensuring that our team members have access to continuous professional development opportunities, making it an ideal environment for those looking to grow their careers in the HGV sector. With a focus on employee well-being and a commitment to maintaining a positive work-life balance, we offer a rewarding experience for all our staff.
