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- Tasks: Lead a dynamic Credit Control team and drive improvements in cash flow solutions.
- Company: Join Novuna Business Cash Flow, empowering UK businesses with flexible financial solutions.
- Benefits: Enjoy flexible hybrid working, 25 days holiday, and a comprehensive wellbeing package.
- Other info: Inclusive workplace committed to supporting diverse talents and personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Confident in credit management with strong people leadership and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
At Novuna Business Cash Flow, our expert team empowers UK businesses to realise their full potential by offering flexible cash flow solutions. Our customers are incredibly diverse, from start-ups to established firms across a wide range of industry sectors.
Reporting to the Head of Operations, you'll lead our friendly and collaborative Credit Control team as a Credit Manager. You'll directly manage a team of 3 people and lead a wider function of 12 colleagues, all based in our Telford office on a hybrid working basis. In this role, you'll make a real impact. You'll help us deliver a high-quality collections service for our clients, while driving improvements and finding smarter, more efficient ways of working. You'll also play a key part in developing the team's technical capabilities, including automation, digitisation, and using data to support better decision-making. You'll identify, assess, and escalate credit risk concerns early, taking proactive action to protect cash flow and minimise financial exposure.
You’ll also:
- Lead, coach and support your team to achieve great results
- Build strong, trusted relationships with stakeholders across the business
- Own and continuously improve targets, KPIs, SLAs, processes, controls and monthly management information
- Use data and insight to create clear, impactful reporting and dashboards that help senior leaders make informed decisions and identify improvement and cost-saving opportunities
You may be CICM qualified, but above all, you'll be a confident Credit Management professional with strong knowledge of credit control, debt recovery and litigation. You'll be comfortable juggling changing priorities and tackling new challenges to ensure our clients always receive an excellent service.
You’ll be a great fit if you have:
- Strong people leadership and coaching skills
- Great stakeholder management skills, with the ability to build trust at all levels
- Excellent analytical ability and confidence working with data and metrics
- Exposure to automation, digitisation, system improvements or data-driven initiatives (desirable but not essential)
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes:
- Company car or cash alternative – with fantastic EV incentives
- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Credit Manager employer: Novuna
Contact Detail:
Novuna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Novuna Business Cash Flow thoroughly. Understand their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! As a Credit Manager, you'll need to demonstrate your people management skills. Think of specific examples where you've led a team to success or improved processes, and be ready to share them during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Novuna family. Let’s get you that dream job!
We think you need these skills to ace Credit Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Credit Manager role. Highlight your experience in credit control, team leadership, and any relevant achievements that showcase your ability to drive improvements and manage risks.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've built strong relationships with stakeholders and led teams to success in previous roles.
Showcase Your Analytical Skills: Since data is key in this role, don’t forget to mention your analytical abilities. Provide examples of how you've used data to make informed decisions or improve processes in your past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Novuna
✨Know Your Numbers
As a Credit Manager, you'll be working with data and metrics daily. Brush up on your analytical skills and be prepared to discuss how you've used data to drive decisions in the past. Bring examples of reports or dashboards you've created that had a real impact.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to demonstrate your people management skills. Think about specific instances where you've coached or supported your team to achieve great results. Be ready to share your approach to building trust and strong relationships with stakeholders.
✨Emphasise Adaptability
The role involves juggling changing priorities, so highlight your ability to adapt to new challenges. Prepare examples of situations where you've successfully managed multiple tasks or projects, especially in a fast-paced environment. This will show you're ready for the dynamic nature of the job.
✨Understand Their Business
Research Novuna Business Cash Flow and understand their cash flow solutions. Familiarise yourself with their target market and the industries they serve. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their mission.