At a Glance
- Tasks: Join our maintenance team to keep our hotel facilities in top shape and ensure guest comfort.
- Company: Accor, a global leader in responsible hospitality with over 5,600 hotels worldwide.
- Benefits: Enjoy discounted rates, learning opportunities, and the chance to grow your career globally.
- Other info: Be part of a diverse team committed to sustainability and community impact.
- Why this job: Make a real impact on guest experiences while developing valuable skills in a supportive environment.
- Qualifications: Experience in building maintenance and strong problem-solving skills are a plus.
The predicted salary is between 12 - 15 £ per hour.
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you can truly find yourself, and they all share a common ambition: to keep innovating and challenging the status‑quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Job Description
Maintenance Team Member Responsibilities
- Reporting to the Maintenance Manager, you perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.
- Inspect and perform preventive maintenance on property’s facilities and equipment.
- Assist guests regarding property facilities in an informative and helpful way.
- Undertake and manage various general maintenance tasks, including plumbing, electricity, telecommunications, heat, carpentry and decorating.
- Conduct routine inspection of premises and equipment and handle basic repairs and maintenance requirements.
- Perform tasks and deliver service with the highest level of discretion, aiming for minimal disruption and inconvenience for guests and visitors.
- Actively seek to contribute to the comfort of guests and visitors.
- Remain proactive and approach tasks and requests with a can‑do attitude.
- Handle basic repairs and maintenance; coordinate and oversee contractors and external providers ensuring they work in relation to service agreements and procedures.
- Install, inspect and troubleshoot equipment, appliances and systems.
- Liaise with and supervise contractors and external providers to carry out work activities.
- Assist in record keeping and keep daily log of repairs and maintenance of assets and equipment.
- Respect Accor’s Legionnaires’ disease directive.
- Apply the hotel’s security regulations (in case of fire, etc.).
- Adhere to the hotel’s commitments to the 'Environment Charter' (saving energy, recycling, sorting waste, etc.).
- Actively contribute to the safety of people and property (ensuring safety exits remain clear of obstruction, etc.).
- Undertake appropriate training to develop increased expertise in the area of work concerned.
Qualifications
- Relevant building maintenance experience is an asset.
- Strong interpersonal and problem‑solving abilities.
- Highly responsible & reliable.
Benefits
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Maintenance Team member 32 hours per week in Sheffield employer: NOVOTEL
At Accor, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued as a Heartist®. With a commitment to employee growth, you will have access to extensive learning programmes and career advancement opportunities within our global network of hotels. Enjoy exclusive benefits, a supportive environment, and the chance to make a meaningful impact in hospitality while contributing to our Corporate Social Responsibility initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team member 32 hours per week in Sheffield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at NOVOTEL and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Maintenance Team member 32 hours per week in Sheffield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at NOVOTEL that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at NOVOTEL.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at NOVOTEL get a sense of who you are beyond your experience!
How to prepare for a job interview at NOVOTEL
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at NOVOTEL and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
