Rooms Division Lead β€” Guest Experience & Team Growth

Rooms Division Lead β€” Guest Experience & Team Growth

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
NOVOTEL

At a Glance

  • Tasks: Lead Reception and Housekeeping teams to ensure exceptional guest experiences.
  • Company: Join the vibrant Novotel London Blackfriars, part of the Accor family.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Be part of a supportive team focused on excellence and growth.
  • Why this job: Make a real difference in guest satisfaction while growing your leadership skills.
  • Qualifications: Experience in hotel management and a passion for guest service.

The predicted salary is between 40000 - 50000 Β£ per year.

Novotel London Blackfriars is seeking an experienced Rooms Division Manager to lead our Reception and Housekeeping teams.

You will oversee daily operations, ensuring top-tier guest service, cleanliness, and smooth hotel performance.

Key responsibilities include managing budgets, driving REVPAR, coaching staff, and upholding Accor brand standards while actively engaging with guests and colleagues.

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Rooms Division Lead β€” Guest Experience & Team Growth employer: NOVOTEL

As a Housekeeping Attendant at our hotel, you will be part of a vibrant and inclusive work culture that prioritises employee growth and development. With access to learning programmes and the opportunity to make a positive impact through our Corporate Social Responsibility initiatives, you will find meaningful and rewarding employment in a supportive environment. Enjoy unique benefits such as discounted stays and an employee benefit card, all while contributing to creating memorable experiences for our guests.

NOVOTEL

Contact Details:

NOVOTEL Recruitment Team

We think you need these skills to ace Rooms Division Lead β€” Guest Experience & Team Growth

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Team Leadership
Attention to Detail
Adaptability