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For Companies At a Glance
- Tasks: Welcome clients, set up rooms, and maintain cleanliness during events.
- Company: Join a vibrant team at Essendi UK Hotels, known for its warm culture.
- Benefits: Earn £13.88/hour, enjoy discounts, complimentary hotel stays, and training opportunities.
- Why this job: Be part of exciting events and create memorable experiences for clients.
- Qualifications: Experience in Food & Beverage or Events with excellent customer service skills.
- Other info: Flexible hours, diverse environment, and great career development prospects.
The predicted salary is between 22000 - 30000 £ per year.
Our Conference & Banqueting Porter is responsible for:
- Greeting and welcoming clients in a professional manner upon arrival
- Room set up before and after the events
- Maintaining the cleanliness in back of house and in the meeting rooms
- Covering Restaurant shifts during quieter times in events
- Meeting the clients needs
Schedule:
- Full time contract
- Full flexibility required throughout the week
Qualifications
About you…
- Previous experience in Food & Beverage, or Events
- Exceptional customer service skills, communication and time management skills
- A friendly and warm personality with immaculate grooming and presentation
- Possess a proactive and resourceful approach with high level of accuracy and attention to detail
Additional Information
Benefits
- Hourly rate: £13.88/h
- Pension Scheme
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotels twice per year (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Conference & Banqueting Porter in London employer: NOVOTEL
Contact Detail:
NOVOTEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Porter in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the place if you can. Familiarising yourself with the layout and atmosphere will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making clients feel welcome, think of some scenarios where you can demonstrate your exceptional communication and problem-solving abilities. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you’re well-groomed and dressed appropriately for the interview. It shows that you take the opportunity seriously and understand the importance of presentation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Conference & Banqueting Porter in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and warm nature. Remember, we’re looking for someone who can greet clients with a smile!
Tailor Your Application: Make sure to customise your application to highlight your experience in Food & Beverage or Events. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your exceptional customer service skills!
Attention to Detail: Pay close attention to your application’s presentation. Just like we expect immaculate grooming from our team, we appreciate a well-structured and error-free application. It shows us you care about the details, which is super important for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about what we do and our amazing culture!
How to prepare for a job interview at NOVOTEL
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Conference & Banqueting Porter. Familiarise yourself with tasks like room setup, maintaining cleanliness, and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job involves greeting clients and meeting their needs, practice how you'll showcase your communication skills during the interview. Think of examples from your past experiences where you provided excellent customer service or handled challenging situations with a friendly approach.
✨Dress to Impress
Presentation is key in this role, so make sure you arrive at the interview looking sharp and well-groomed. This not only reflects your understanding of the importance of appearance in hospitality but also sets a positive tone for your first impression.
✨Be Ready for Flexibility Questions
Given the full-time contract and need for flexibility, be prepared to discuss your availability. Think about how you can accommodate various shifts and demonstrate your willingness to adapt to the needs of the business. This shows that you're proactive and ready to contribute.
