Guest Experience Host: Front Desk & Check-In in Ledston

Guest Experience Host: Front Desk & Check-In in Ledston

Ledston Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
NOVOTEL

At a Glance

  • Tasks: Welcome guests and ensure their stay is unforgettable from check-in to check-out.
  • Company: Join Novotel, a leading hotel brand known for exceptional guest service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Work in a friendly team environment with a focus on guest satisfaction.
  • Why this job: Be the face of hospitality and create memorable experiences for guests every day.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Novotel is seeking a Reception Agent in Ledston, United Kingdom, to ensure guests have a memorable stay from arrival through departure.

You will greet guests, manage check-in/out, and respond to requests with a focus on exceptional service.

You will take initiative to tailor experiences, and actively promote hotel facilities to enhance guest stays, including upselling opportunities.

This role emphasizes guest satisfaction and brand standards within a welcoming team.

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Guest Experience Host: Front Desk & Check-In in Ledston employer: NOVOTEL

As a Housekeeping Attendant at our hotel, you will be part of a vibrant and inclusive work culture that prioritises employee growth and development. With access to learning programmes and the opportunity to make a positive impact through our Corporate Social Responsibility initiatives, you will find meaningful and rewarding employment in a supportive environment. Enjoy unique benefits such as discounted stays and an employee benefit card, all while contributing to creating memorable experiences for our guests.

NOVOTEL

Contact Details:

NOVOTEL Recruitment Team

We think you need these skills to ace Guest Experience Host: Front Desk & Check-In in Ledston

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service