At a Glance
- Tasks: Be the friendly face of our hotel, providing top-notch customer service at the front desk.
- Company: Join Novotel Manchester West, a vibrant and inclusive hotel brand.
- Benefits: Earn £12.71 per hour, enjoy free meals, parking, and global hotel discounts after six months.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic environment.
- Why this job: Kickstart your career in hospitality while meeting diverse guests from around the world.
- Qualifications: Previous hotel front desk experience is essential; familiarity with Opera system is a plus.
The predicted salary is between 25000 - 25000 £ per year.
We need a hotel receptionist to work on a busy front desk. This is a part time position. Hours can vary from 16-40 hours. Our working week includes weekend days.
Personality and professionalism play a really big part in offering our personalised customer services at Novotel Manchester West. That said we still expect you to maintain, and improve, the processes with the highest possible attention and detail.
Previous hotel front desk experience is essential, preferably with an Accor brand, or a similar role using Opera reservation system.
Pay: £12.71 per hour
Additional Information
- Uniform and meals on duty are provided.
- Car parking is free.
- We also offer Accor staff discounts in hotels all over the world when you have completed 6 months service.
- Discounted hotel rates at 1000's of Accor properties after you serve your first six months.
- Discounted or free food.
- On-site parking.
You must have the right to work in the United Kingdom.
Hotel Receptionist employer: Novotel
As a Housekeeping Attendant at our hotel, you will be part of a vibrant and inclusive work culture that prioritises employee growth and development. With access to learning programmes and the opportunity to make a positive impact through our Corporate Social Responsibility initiatives, you will find meaningful and rewarding employment in a supportive environment. Enjoy unique benefits such as discounted stays and an employee benefit card, all while contributing to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know the hotel and its services before your interview. Familiarise yourself with Novotel's values and what makes them stand out. This will help you show genuine interest and connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Being able to demonstrate your problem-solving abilities can really impress the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look professional and approachable when you arrive for your interview. It shows you take the role seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right in at our busy front desk.
Highlight Relevant Experience:Make sure to emphasise any previous hotel front desk experience you have, especially if it’s with an Accor brand or using the Opera reservation system. We love seeing how your past roles have prepared you for this position!
Attention to Detail is Key:Since we value professionalism and attention to detail, be sure to showcase examples of how you've maintained high standards in your previous roles. This will help us see that you understand the importance of these qualities in customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Novotel
✨Know Your Stuff
Familiarise yourself with the Novotel brand and its values. Understand what makes their customer service stand out. This will help you demonstrate your enthusiasm for the role and show that you’re a good fit for their team.
✨Showcase Your Experience
Since previous hotel front desk experience is essential, be ready to discuss specific situations where you excelled in customer service. Use examples from your past roles, especially if you've worked with the Opera reservation system or similar.
✨Dress to Impress
First impressions matter, especially in a front desk role. Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and understand the importance of professionalism in hospitality.
✨Ask Thoughtful Questions
Prepare some questions about the role and the team. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Ask about their approach to customer service or how they support staff development.
