At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure a tidy reception area.
- Company: Join the vibrant team at NOVOTEL in Bristol.
- Benefits: Enjoy discounted hotel stays worldwide and flexible shifts.
- Other info: Perfect for students seeking flexible hours and valuable experience.
- Why this job: Be the friendly face that creates memorable experiences for guests.
- Qualifications: Great communication skills and a positive attitude.
The predicted salary is between 20000 - 25000 € per year.
NOVOTEL is seeking a friendly and professional Reception Team member to join their team in Bristol, United Kingdom. This role involves:
- Greeting guests
- Handling inquiries and complaints
- Managing check-in/check-out procedures
- Maintaining a clean reception area
The ideal candidate should be flexible with their working hours, which include mornings, evenings, and weekends. The position offers benefits such as discounted hotel stays worldwide.
Guest Experience Host - Flexible Shifts, Discounted Stays employer: NOVOTEL
At NOVOTEL, we pride ourselves on fostering a welcoming and inclusive work environment where every team member is valued. As a Guest Experience Host in Bristol, you'll enjoy flexible shifts that accommodate your lifestyle, alongside fantastic benefits like discounted stays at our hotels worldwide, making it an ideal place for those passionate about hospitality and guest satisfaction. We are committed to your professional growth, offering opportunities for advancement within our global network.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Flexible Shifts, Discounted Stays
✨Tip Number 1
Be yourself during the interview! We want to see your personality shine through, especially for a role like Guest Experience Host where friendliness is key. Show us how you can create a welcoming atmosphere for guests.
✨Tip Number 2
Research NOVOTEL and its values before your interview. We love candidates who understand our brand and can align with our mission of providing excellent guest experiences. It’ll help you stand out!
✨Tip Number 3
Prepare some questions to ask us about the role or the team. This shows your interest and enthusiasm for the position. Plus, it’s a great way to find out if we’re the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those discounted hotel stays!
We think you need these skills to ace Guest Experience Host - Flexible Shifts, Discounted Stays
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to show us how you’d greet guests and handle inquiries with a smile!
Tailor Your Application:Make sure to customise your application for the Guest Experience Host role. Highlight any relevant experience in hospitality or customer service, and mention your flexibility with working hours – we love that!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team at NOVOTEL. We can’t wait to hear from you!
How to prepare for a job interview at NOVOTEL
✨Show Your Friendly Side
As a Guest Experience Host, your personality is key! Make sure to showcase your friendly and professional demeanour during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel welcome in previous roles.
✨Know the Company
Do a bit of homework on NOVOTEL and their values. Understanding their commitment to guest satisfaction will help you align your answers with what they’re looking for. Mention specific aspects of their service that resonate with you during the interview.
✨Flexibility is Key
Since the role requires flexible working hours, be prepared to discuss your availability openly. Highlight any past experiences where you’ve successfully adapted to changing schedules or handled unexpected situations with ease.
✨Prepare for Common Scenarios
Think about potential guest scenarios you might face, such as handling complaints or managing busy check-in times. Prepare your responses to these situations, demonstrating your problem-solving skills and ability to stay calm under pressure.
