Front Office Team Lead - Guest Experience & Operations

Front Office Team Lead - Guest Experience & Operations

Full-Time No working from home possible
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Novotel in London is seeking an Assistant Front Office Manager (maternity cover) to support the Room Division Manager in day-to-day operation of the Front Office, ensuring high guest service standards and smooth hotel operations.

You will supervise the Front Office team, handle enquiries and complaints, assist with training, monitor room allocations, cash handling and collaborate with Housekeeping and Maintenance to deliver an exceptional guest experience.

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Front Office Team Lead - Guest Experience & Operations employer: Novotel

At Novotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and teamwork. As a Breakfast Chef, you will enjoy competitive benefits, opportunities for professional growth, and the chance to work in a dynamic environment where your culinary skills can shine. Located in a bustling area, our hotel offers a unique opportunity to be part of a dedicated team committed to delivering exceptional guest experiences every morning.

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Contact Details:

Novotel Recruitment Team