Novotel London Brentford is seeking a Front Office Team Leader to deliver memorable guest experiences across our multi-hotel site. You will lead and motivate the front office team, ensure smooth check-in/check-out, and collaborate with other departments to exceed guest expectations.
You will train staff, maintain high lobby standards, manage shifts, handle guest feedback with empathy, and drive KPI performance.
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Front Office Team Leader — Guest Experience & Growth in Brentford employer: Novotel
At Novotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and teamwork. As a Breakfast Chef, you will enjoy competitive benefits, opportunities for professional growth, and the chance to work in a dynamic environment where your culinary skills can shine. Located in a bustling area, our hotel offers a unique opportunity to be part of a dedicated team committed to delivering exceptional guest experiences every morning.
