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- Tasks: Supervise and coordinate events, ensuring smooth operations and high service standards.
- Company: Join Novotel London West, part of Accor, a global leader in hospitality.
- Benefits: Enjoy free UK hotel stays, discounted rates worldwide, and continuous learning opportunities.
- Why this job: Be part of a dynamic team delivering exceptional guest experiences in a vibrant environment.
- Qualifications: Previous experience as an Events Supervisor in a 4*-5* hotel and excellent communication skills required.
- Other info: Embrace diversity and explore limitless career opportunities across 5000 hotels globally.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
The Events Supervisor is responsible for overseeing the setup, coordination, and execution of events across the hotel’s banquet rooms, exhibition center, and other designated areas. They will support the Events Manager in ensuring smooth event operations, maintaining high service standards, and supervising the events team to deliver exceptional experiences for guests.
Responsibilities Include
- Assist in the supervision and coordination of event operations, ensuring all functions run smoothly and in line with Novotel standards and legal requirements
- Provide a professional, friendly, and efficient impression of the hotel at all times
- Establish strong working relationships with guests, visitors, and colleagues, fostering collaboration with other departments
- Be fully knowledgeable about all facilities and services offered at Novotel London West
- Maintain quality and consistency in service delivery, reviewing and refining event procedures to ensure a competitive edge
- Ensure all necessary equipment, china, glassware, and cutlery are available to meet event requirements
- Assist in tracking event-related expenses such as casual labor, floral arrangements, equipment rentals, and commissions, supporting budget control and invoice approvals
- Oversee the execution of VIP functions, ensuring excellence in service and guest experience
Qualifications
- Previous work experience as Events Supervisor in a 4* – 5* hotel
- Excellent communication, presentation & interpersonal skills
- Proven commercial acumen through previous roles
- Fluent in English – spoken & written
As Part Of Our Team You Can Have
- Free night stays in our UK hotels (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Events Supervisor employer: Novotel Wollongong Northbeach
Contact Detail:
Novotel Wollongong Northbeach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Supervisor
✨Tip Number 1
Familiarize yourself with the specific event types and services offered at Novotel London West. Understanding their unique offerings will help you speak confidently about how you can enhance guest experiences during your interview.
✨Tip Number 2
Network with current or former employees of Accor to gain insights into the company culture and expectations for the Events Supervisor role. This can provide you with valuable information that can set you apart during the selection process.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your ability to manage events in a high-pressure environment. Highlighting your problem-solving skills and adaptability will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication and interpersonal skills during any interactions with the recruitment team. Since the role requires strong relationships with guests and colleagues, demonstrating these skills early on can make a positive impression.
We think you need these skills to ace Events Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Events Supervisor position. Highlight your relevant experience in event coordination and management in your application.
Tailor Your CV: Customize your CV to reflect your previous work experience in 4* - 5* hotels, emphasizing your communication skills and any specific achievements in event supervision.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional guest experiences. Mention how you can contribute to maintaining high service standards at Novotel London West.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've established strong working relationships with guests and colleagues in past roles. This will demonstrate your fit for the collaborative environment at Accor.
How to prepare for a job interview at Novotel Wollongong Northbeach
✨Showcase Your Event Management Experience
Be prepared to discuss your previous roles as an Events Supervisor, especially in 4* - 5* hotels. Highlight specific events you managed, the challenges you faced, and how you ensured smooth operations.
✨Demonstrate Strong Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've established strong working relationships with guests and colleagues.
✨Familiarize Yourself with Novotel Standards
Research Novotel London West and understand their service standards and offerings. This knowledge will help you align your answers with the company's values and demonstrate your commitment to maintaining high service quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in event management. Think of scenarios where you had to handle unexpected issues during an event and how you resolved them while ensuring guest satisfaction.
