At a Glance
- Tasks: Provide exceptional guest service and create memorable experiences.
- Company: Join Accor, a global leader in responsible hospitality with 45+ brands.
- Benefits: Exclusive perks, career growth opportunities, and a supportive work environment.
- Other info: Explore diverse career paths in hotels and hospitality worldwide.
- Why this job: Be part of a passionate team that values innovation and personal growth.
- Qualifications: No specific experience required, just a love for hospitality and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Company Description Join us at Accor, where life pulses with passion! ?
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
Whileeachbrand hasitsownpersonality, whereyouwillbeable totrulyfindyourself, theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?
Byjoiningus, youwillbecomea Heartist, becausehospitalityis, first andforemost, aworkofheart.?
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare.
Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?
Youwillenjoyexclusivebenefits, specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?
Everythingyouwilldowithus, regardlessofyourprofession, willofferadeepsenseofmeaning, tocreatelasting, memorableandimpactfulexperiencesforyourcustomers, foryourcolleaguesand for theplanet.
Hospitality is a work of heart , ?
Join us and become a Heartist .
Guest service team member in Southampton employer: Novotel Southampton
At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture where passion and innovation thrive. As a Restaurant, Bar and Conferencing Team Member, you will benefit from extensive career growth opportunities, exclusive sector-specific perks, and a supportive environment that encourages personal and professional development. Join us to create meaningful experiences while being part of a global family that values your contributions and nurtures your potential.
StudySmarter Expert Advice🤫
We think this is how you could land Guest service team member in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Novotel Southampton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Novotel Southampton
Don't be shy about reaching out to Novotel Southampton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest service team member in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Novotel Southampton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Novotel Southampton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
