Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Food and Beverage Team Member, providing exceptional service to guests.
- Company: Novotel Manchester Centre is dedicated to creating memorable moments for guests.
- Benefits: Enjoy free hotel stays, discounts at Accor restaurants, and continuous learning opportunities.
- Why this job: Be part of a friendly team, develop skills, and make lasting connections with guests.
- Qualifications: Passion for hospitality, excellent communication skills, and a willingness to learn are essential.
- Other info: Experience a night stay to understand guest perspectives and enhance your service.
Company Description
Immediate Start
Waiter / Waitress / Bartender
Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!
As our next waiter or waitress, you will provide an amazing and heart warming welcome to our guests, connecting with them, and ensuring their stay with us exceeds their expectations. You will make friends, develop a reputation for outstanding service, and learn new skills that will support you in your personal and professional development. You will be an all rounder, delivering bar service alongside that warm hello which says to guests 'I belong.' Our hotel is adjacent to our sister hotel Ibis Portland Street, which means from time to time, you will also be able to take part in the excitement of a change in pace and a new working dynamic.
You'll be a team player, embracing challenges, with a limitless mindset that reminds all of our guests that we are Accor.
You will be the face of Novotel Manchester Centre and will also support our operations in our adjoining and sister hotel Ibis 96 Portland Street. You will be extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. This might mean, ordering that special dish from the kitchen, or ensuring that drink they want from the bar has that extra special twist. Or even, that their room has that specialanniversarysparkle that will make their stay truly special. You will bea passionate individual, dedicated to continuously improving the quality of the hotel's services.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a member of the F&B team, you will become part of a friendly team of 60 talents. Our hotel offers 169 rooms, anda 4 star service. We provide complimentary meals for our staff, as well as an almost limitless supply of coffee and fun. To ensure you can best welcome and care for our guests you will need to be fluent inEnglish and have competent numeracy and I.T skills.
Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
Job Description
We are seeking an enthusiastic and customer-focused Food and Beverage Team Member to join our dynamic team in Manchester. As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.
- Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
- Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets
- Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
- Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
- Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
- Maintain a clean and organised work environment, adhering to all health and safety regulations
- Handle cash and card transactions accurately and efficiently
- Respond promptly and professionally to guest inquiries and concerns
- Contribute to the overall success of the team by supporting colleagues and adapting to operational demands
Qualifications
- Passion for hospitality and food and beverage service
- Previous experience in a similar food and beverage role is preferred
- Excellent communication and interpersonal skills
- Strong team player with a collaborative approach
- Detail-oriented with a keen eye for quality and presentation
- Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment
- Basic knowledge of food safety practices
- Ability to work efficiently in a fast-paced setting
- Customer service-oriented with a friendly and enthusiastic demeanour
- Physical stamina to stand for extended periods and carry moderate loads
- Basic numeracy skills for handling financial transactions
- Willingness to learn and grow within the organisation
Additional Information
A job, a career or a calling – whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Hotel Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 Accor hotels in over 100 countries
- Participate activelyininitiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
AMRT1_UKCT
Food and Beverage Team Member employer: Novotel Manchester Centre
Contact Detail:
Novotel Manchester Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Show your passion for hospitality during the interview. Share personal stories about how you've created memorable experiences for guests in the past, as this aligns perfectly with our mission at Novotel Manchester Centre.
✨Tip Number 2
Familiarize yourself with our menu and beverage offerings before your interview. Being able to discuss specific items and suggest how you would enhance guest experiences will demonstrate your enthusiasm and readiness to contribute.
✨Tip Number 3
Emphasize your teamwork skills. We value collaboration, so be prepared to share examples of how you've successfully worked with others in a fast-paced environment to achieve common goals.
✨Tip Number 4
Highlight your adaptability and willingness to learn. Our dynamic environment requires flexibility, so discussing how you've handled changes or challenges in previous roles will show that you're a great fit for our team.
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: In your application, express your enthusiasm for the hospitality industry and food and beverage service. Share any relevant experiences that highlight your dedication to providing exceptional guest experiences.
Highlight Relevant Experience: If you have previous experience in a similar role, make sure to detail it in your CV. Mention specific tasks you performed, such as food preparation, customer service, or cash handling, to demonstrate your suitability for the position.
Emphasize Teamwork Skills: Since the role requires collaboration with colleagues, emphasize your ability to work well in a team. Provide examples of how you've successfully contributed to a team environment in past roles.
Tailor Your Application: Customize your cover letter and CV to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'customer-focused', 'warm welcome', and 'high standards of service' to align your application with the company's values.
How to prepare for a job interview at Novotel Manchester Centre
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about providing excellent service and how you connect with guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, especially in a fast-paced environment.
✨Prepare for Guest Interaction Scenarios
Be ready to discuss how you would handle various guest situations. Think about how you would respond to inquiries or resolve complaints, showcasing your customer service skills.
✨Know the Menu and Food Safety Basics
Familiarize yourself with common food and beverage items and basic food safety practices. This knowledge will demonstrate your commitment to quality service and your readiness to contribute from day one.
