At a Glance
- Tasks: Create a warm atmosphere and provide excellent service to guests.
- Company: Join the vibrant team at Novotel London West, a leading 4-star hotel.
- Benefits: Enjoy a competitive salary, 28 days holiday, free meals, and discounts.
- Other info: Opportunities for career growth and employee recognition in a supportive environment.
- Why this job: Be part of a dynamic team and make guests feel welcome every day.
- Qualifications: Strong organisational skills, excellent communication, and a positive attitude.
The predicted salary is between 28808 - 28808 € per year.
Qualifications
- Strong organizational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
- Opera PMS experience is a plus.
Compensation & Benefits
- Salary - £28,808
- Holiday - 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About the Hotel
Novotel London West is the perfect base for business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.
Responsibilities
Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests, ensuring every guest receives excellent service.
Receptionist - NLW - Front Office employer: Novotel London West
At Novotel London West, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and employee well-being. With competitive benefits such as 28 days of holiday, free meals on duty, and generous discounts for employees and their families, we ensure our staff feel appreciated and supported. Our commitment to professional growth and recognition, alongside a dynamic environment in the heart of London, makes us an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - NLW - Front Office
✨Tip Number 1
Get to know the hotel! Research Novotel London West and its values. When you walk in for your interview, show that you understand what makes this place special. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for a receptionist, try role-playing common scenarios with a friend. This will help you stay calm under pressure and respond confidently during the interview.
✨Tip Number 3
Dress to impress! A smart and professional appearance is crucial for this role. Make sure you look polished and presentable when you arrive. It’s all about making that great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist - NLW - Front Office
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your strong organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially in a busy environment like ours!
Keep It Professional Yet Approachable:Your written application should reflect your professional appearance and approachable manner. Use clear and friendly language to show us that you’re the perfect fit for our team!
Demonstrate Your Communication Skills:Since excellent communication is key for this role, make sure your application is well-written and free of errors. Show us your high standard of written English right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Novotel London West
✨Show Off Your Organisational Skills
Make sure to highlight your strong organisational skills during the interview. Prepare examples of how you've managed multiple tasks effectively in previous roles, especially in high-pressure situations. This will demonstrate that you can keep things running smoothly at the front desk.
✨Communicate Clearly and Confidently
Since excellent communication is key for a receptionist, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more confident and ensure your spoken English is up to standard.
✨Dress to Impress
First impressions matter, so make sure you present yourself in a smart and professional manner. Choose an outfit that reflects the hotel's standards and shows that you take the opportunity seriously. A polished appearance can set the tone for the rest of the interview.
✨Emphasise Team Spirit
Being part of a team is crucial in this role, so be ready to discuss how you support your colleagues. Share specific examples of teamwork from your past experiences, and express your enthusiasm for contributing to a positive work environment at Novotel London West.
