At a Glance
- Tasks: Lead the sales team to drive revenue and create exciting marketing initiatives.
- Company: Join a dynamic hotel group focused on growth and innovation.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts for friends and family.
- Other info: Great opportunities for career progression within a supportive team environment.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Proven experience in sales management and strong negotiation skills.
The predicted salary is between 50000 - 70000 £ per year.
Overview
The Director of Sales in our hotel plays a pivotal role in driving revenue growth and maximising occupancy by leading the Sales and Marketing team in creating, defining, and implementing strategic initiatives that attract guests, increase bookings, and enhance brand visibility.
The role involves leading the sales team to identify and pursue new business opportunities, including corporate accounts, MICE (meetings, incentives, conferences, and exhibitions), and leisure sales.
The position also oversees the development and launch of marketing campaigns and promotional activities to increase brand awareness, and creates special events and sales blitzes to showcase the hotel to potential clients.
Travel to trade shows and major market events locally and nationally to promote new business and expand sales and marketing opportunities for the hotel.
Responsibilities
- Lead the sales team in identifying and pursuing new business opportunities, including corporate accounts, MICE, and leisure sales.
- Oversee the development and launch of marketing campaigns and promotional activities to increase brand awareness.
- Create and develop special events and sales blitzes to showcase the hotel to potential clients.
- Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.
- Develop strong relationships with key clients, corporate accounts, and industry partners.
- Regularly review the hotel\'s commercial strategy, identify new revenue streams and maximise profitability and market position.
- Participate in the preparation of the annual departmental operating budget and financial plans; manage departmental budgets and sales goals to ensure targets and objectives are met, maximising profitability.
- Create an engaging environment for the team by motivating them through recognition, reward, training and development, with a strong focus on retention.
- Provide mentoring, coaching and regular feedback to manage conflict and improve performance.
- Demonstrate strong leadership and motivational abilities, with excellent communication and interpersonal skills.
- Show strong attention to detail and drive to maintain high standards; possess proven experience in managing, coaching and developing sales teams.
- Have strong knowledge of local businesses and business trends, with excellent commercial understanding to drive new business and grow market share.
- Display a strong grasp of sales processes, methodologies, and best practices; possess excellent negotiation skills and the ability to close business.
- Show strong analytical and organisational skills; act as a self-starter who can independently drive results.
- Maintain an approachable and positive manner with a \'can do\' attitude and a smart, professional appearance.
- Demonstrate a proven track record of hotel experience in a similar position; high standard of English, both written and spoken; previous experience with large MICE space sales.
Qualifications
- Proven track record of managing, coaching and developing Sales teams.
- Strong leadership and motivational abilities with excellent negotiation and closing skills.
- Excellent commercial understanding and ability to drive new business and grow market share.
- Strong analytical, organisational, and communication skills.
- A self-starter who can independently drive results; able to build relationships with key clients and partners.
- High standard of English, both written and spoken; experience in hospitality sales preferred.
- Previous experience with large MICE space sales is desirable.
Benefits and About the Employer
- Salary: Competitive
- Holiday entitlement: 28 days, enhanced after 5 years of service
- Free meals on duty; uniform provided and dry cleaned
- Discounted employee friends & family rates at Arora Hotels; food and beverage discounts
- Christmas gifts and employee parties; introduce a friend scheme
- Cycle to work scheme; UK attraction discounts (Merlin Entertainments); Taste card
- Life assurance, employee assistance programme, and recognition programs
- Grow with us: opportunities for career progression and development within the Arora group
- Novotel London West properties: 630 rooms, multiple restaurants and bars, conference facilities
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales - NLW - Sales & Marketing in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Novotel London West. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Novotel London West
Don't be shy about reaching out to Novotel London West directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Director of Sales - NLW - Sales & Marketing in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Novotel London West and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Novotel London West
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
