At a Glance
- Tasks: Create memorable experiences for guests by serving food and drinks with a smile.
- Company: Join the vibrant team at Novotel London West, a hub for business and leisure.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and exciting employee perks.
- Other info: Great opportunities for career growth within the Arora group.
- Why this job: Be part of a dynamic environment where your service makes a real difference.
- Qualifications: Excellent communication skills and a passion for providing top-notch service.
The predicted salary is between 20000 - 24000 £ per year.
Benefits
- 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us
Novotel London West is the perfect base for Business and leisure.
With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours.
Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.
What you will do
- Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.
- Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner.
- Taking the time to listen to the needs of our guests and building natural rapport.
- Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy.
- Raising bills and taking payment.
- Clearing and re-setting tables.
About you
- Providing high quality service and attention to detail comes naturally to you.
- A smart and professional appearance. Excellent communication skills.
- The ability to remain calm whilst under pressure.
- Feeling comfortable in a fast-paced, busy environment.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
- Grow with us
We are growing rapidly and with growth comes advancement opportunities.
Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
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Food and Beverage Assistant employer: Novotel London West
At Novotel London West, we pride ourselves on being an exceptional employer that values innovation and teamwork. Our vibrant work culture fosters collaboration and creativity, providing ample opportunities for professional growth and development within the hospitality industry. Located in the heart of London, our hotel offers unique advantages such as access to a diverse clientele and the chance to be part of a dynamic team dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Novotel London West. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Novotel London West
Don't be shy about reaching out to Novotel London West directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Novotel London West and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Novotel London West
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
