At a Glance
- Tasks: Manage and enhance the operations of meetings and events at a vibrant hotel.
- Company: Join Novotel London West, a dynamic hub for business and leisure.
- Benefits: Enjoy free meals, discounts, and recognition programmes while working in a supportive environment.
- Other info: Opportunities for career growth and a fun, engaging workplace culture.
- Why this job: Be the driving force behind unforgettable events and create lasting guest experiences.
- Qualifications: Strong communication skills and experience in a similar role are essential.
The predicted salary is between 31500 - 38500 £ per year.
As a Events manager , you will ensure a smooth and effective running of the entire meetings and events operations.
- Plan and manage the day to day operations of all M&E areas of the hotel and ensure all service standards are followed and report back on financial performance and employee satisfaction.
- Implement, measure, monitor and improve all guest service and guest recognition programs such as trust you.
- Conduct monthly departmental meetings.
- Demonstrate a management style which promotes effective development and use of team members through regular reviews and coaching.
- Provide support and training on upselling and negotiating techniques for all team members within the M&E/Food & Beverage service area.
- Keep staffing in line with payroll budget and proactively plan employee holidays and balance seasonal fluctuations.
Very strong communication skills and an excellent standard of written and spoken English.
- Ability to take initiative and deal with unexpected situations and last-minute changes.
- Strong attention to detail. A smart and professional appearance.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
Novotel London West is the perfect base for Business and leisure.
With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours.
Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.
Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
- #J-18808-Ljbffr
EVENTS MANAGER - NLW- Meeting & Events employer: Novotel London West
At Novotel London West, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and creativity. With competitive salaries, generous holiday allowances, and a range of employee benefits including free meals, discounts, and recognition programmes, we ensure our staff feel valued and supported. As part of the Arora group, employees have access to exciting career progression opportunities within a dynamic and growing environment, making it an ideal place for passionate culinary professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land EVENTS MANAGER - NLW- Meeting & Events
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Novotel London West. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Novotel London West
Don't be shy about reaching out to Novotel London West directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace EVENTS MANAGER - NLW- Meeting & Events
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Novotel London West and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Novotel London West
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
