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For Companies At a Glance
- Tasks: As a Duty Manager, you'll oversee daily operations and ensure guest satisfaction.
- Company: Join Novotel London West, part of Accor, a leading global hospitality group.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a vibrant hotel environment with diverse guests.
- Qualifications: No prior experience required; just bring your passion for hospitality and teamwork.
- Other info: This is a maternity cover position, perfect for gaining valuable industry experience.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Novotel London WestHotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
The Duty Manager welcomes all gue…
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Duty Manager (Maternity Cover) employer: Novotel London West
Contact Detail:
Novotel London West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the Novotel brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Novotel London West. They can provide valuable insights into the company culture and expectations for a Duty Manager, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling guest relations. Be ready with specific examples that showcase your leadership skills and ability to resolve conflicts effectively.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those related to conference management and guest services. Being knowledgeable about current practices can demonstrate your passion for the role and the industry.
We think you need these skills to ace Duty Manager (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Duty Manager at Novotel London West. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management, customer service, and team leadership. Use specific examples that demonstrate your ability to handle the duties outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the company's values. Mention why you are interested in this maternity cover position and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.
How to prepare for a job interview at Novotel London West
✨Know the Hotel's Offerings
Familiarise yourself with Novotel London West's facilities, including the number of meeting rooms and accommodation options. This knowledge will help you demonstrate your understanding of the hotel's operations and how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate staff and ensure smooth operations.
✨Emphasise Customer Service Excellence
Customer service is key in the hospitality industry. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share specific instances where your actions led to positive feedback or improved guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Duty Manager and how you would handle them. Practising these scenarios can help you respond confidently during the interview.
