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- Tasks: Welcome guests, take orders, and ensure a tidy dining area.
- Company: Join Accor, a global leader in hospitality with over 5000 hotels worldwide.
- Benefits: Enjoy free hotel stays, discounts, and continuous learning opportunities.
- Why this job: Be part of a vibrant team that values creativity and personal growth.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Embrace diversity and inclusivity while exploring limitless career opportunities.
The predicted salary is between 20000 - 30000 £ per year.
Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
We are excited to be looking for a Breakfast Waiter/Waitress to join our team. We are looking for someone who is experienced in this field and above all, who enjoys being part of a team, working with our clients and is enthusiastic, creative and passionate about what they do!
Responsibilities include:
- Provide a warm welcome for guests and making recommendations from the menu/drinks list, if requested.
- Deliver an excellent customer service that anticipates individual guest needs.
- Take food and beverage orders from guests.
- Prepare and set tables for the next guests.
- Ensure the food service area is left clean and tidy once guests have left.
- Adhere to food hygiene and food safety standards.
Qualifications:
- Strong Team member
- Excellent communication, presentation & interpersonal skills.
- Proven commercial acumen through previous roles.
- Fluent in English - spoken & written.
Additional Information:
- Free night stays in our UK hotels (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across more than 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Contact Detail:
Novotel London West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and drinks list at Novotel London West. Being able to confidently recommend items will impress your potential employers and show that you're proactive about providing excellent customer service.
✨Tip Number 2
Demonstrate your teamwork skills during the interview. Share specific examples of how you've successfully collaborated with colleagues in previous roles, as this is crucial for a Breakfast Waiter/Waitress position.
✨Tip Number 3
Highlight your communication skills by engaging with the interviewers. Make eye contact, listen actively, and respond thoughtfully to their questions to showcase your interpersonal abilities.
✨Tip Number 4
Research the values and culture of Accor. Understanding their commitment to diversity and inclusion can help you align your answers with their mission, making you a more attractive candidate.
We think you need these skills to ace Breakfast Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly in roles similar to a Breakfast Waiter/Waitress. Emphasise your customer service skills and any previous experience in food and beverage service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Novotel London West and how your skills align with their values of teamwork and customer service.
Highlight Communication Skills: Since excellent communication is key for this position, ensure you provide examples in your application that demonstrate your interpersonal skills. This could include experiences where you successfully interacted with guests or resolved issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Novotel London West
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for guests, as this will demonstrate your commitment to excellent service.
✨Demonstrate Team Spirit
Since the role requires being part of a team, highlight your previous teamwork experiences. Discuss how you collaborated with colleagues to enhance guest experiences and how you handle conflicts or challenges within a team setting.
✨Know the Menu
Familiarise yourself with the menu and drinks list before the interview. Being able to discuss specific items and make recommendations shows that you are proactive and genuinely interested in the role.
✨Emphasise Communication Skills
Strong communication is key in this role. Be prepared to provide examples of how you've effectively communicated with guests and colleagues in the past, especially in busy or challenging situations.
