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- Tasks: Lead the Food & Beverage team and ensure top-notch service.
- Company: Join Accor, a global leader in responsible hospitality with 5,600 hotels worldwide.
- Benefits: Earn £14.23 per hour, enjoy free stays, discounts, and excellent training.
- Why this job: Be part of a caring team that values growth and meaningful experiences.
- Qualifications: Service-focused personality and strong problem-solving skills are essential.
- Other info: Eligibility to work in the UK is required.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart. Join us and become a Heartist.
What you will be doing:
- Leading the Food & Beverage Operations team
- Ensure brand standards are maintained at all times
- Liaise with the kitchen team to ensure customer satisfaction
Your experience and skills include:
- Service focused personality is essential
- Strong interpersonal and problem solving abilities
- Positive mindset
- Can do attitude
Benefits:
- £14.23 salary per hour
- Service Charge
- Benefit from a free one- or two-day break in another Accor property in the UK each year
- Employee discounted rates in Accor Hotels worldwide
- Excellent training and development opportunities within the hotel and throughout Accor worldwide
- Complimentary meals on duty
- Recommend a Friend bonus
- Cycle to Work Scheme
- Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis
The successful candidate must have eligibility to work in the UK.
F&B Shift Leader employer: Novotel London Tower Bridge
Contact Detail:
Novotel London Tower Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Shift Leader
✨Tip Number 1
Familiarise yourself with Accor's brand values and mission. Understanding their commitment to responsible hospitality will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Highlight specific situations where you resolved conflicts or improved team performance, as this is crucial for a Shift Leader role.
✨Tip Number 3
Network with current or former employees of Accor. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since the role focuses on ensuring customer satisfaction, being able to articulate your approach to delivering exceptional service will set you apart from other candidates.
We think you need these skills to ace F&B Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the F&B Shift Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in food and beverage operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and service skills.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and how you embody the values of Accor. Mention specific examples from your past experiences that showcase your problem-solving abilities and positive mindset.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Novotel London Tower Bridge
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable customer experiences, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, resolved conflicts, or improved service standards to ensure customer satisfaction.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific situations where you faced challenges in a food and beverage setting. Explain how you approached these problems and what solutions you implemented, demonstrating your strong interpersonal skills.
✨Research Accor's Brands and Values
Familiarise yourself with Accor's various brands and their unique personalities. Understanding their commitment to responsible hospitality will help you tailor your responses and show that you're a good fit for their culture.
