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- Tasks: Supervise the Front Office Team to ensure exceptional guest experiences.
- Company: Join Hilton, the world's #1 best workplace, known for its inclusive culture.
- Benefits: Enjoy a £38,000 salary, free meals, and amazing travel discounts.
- Why this job: Grow your career with training programs and make a difference in hospitality.
- Qualifications: Previous supervisory experience in Front Office and strong communication skills required.
- Other info: 28 days holiday, modern team areas, and a Guest Experience Day after probation.
The predicted salary is between 38000 - 53200 £ per year.
Company Description Join us at Accor, where life pulses with passion! ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description
Assistant Front of House Manager employer: Novotel London Tower Bridge
Contact Detail:
Novotel London Tower Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager
✨Tip Number 1
Familiarize yourself with the Hilton brand and its values. Understanding our commitment to hospitality and inclusiveness will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous supervisory experience in the Front Office sector. Be ready to share specific examples of how you've led teams and improved guest satisfaction in past roles.
✨Tip Number 3
Demonstrate your IT proficiency and commercial awareness. Be prepared to discuss how you've used technology to enhance operations or boost sales in your previous positions.
✨Tip Number 4
Showcase your leadership and communication skills. Think of instances where you successfully managed a team under pressure, as this is crucial for the Assistant Front of House Manager role.
We think you need these skills to ace Assistant Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in Front Office roles. Emphasize your leadership skills, customer service commitment, and any sales capabilities that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention specific experiences where you successfully led a team or improved guest satisfaction.
Showcase Your IT Proficiency: Since a high level of IT proficiency is required, include any relevant software or systems you are familiar with in your application. This could be property management systems or other front office technologies.
Highlight Your Flexibility: In your application, mention your ability to adapt to various work situations and your experience working both independently and as part of a team. This will demonstrate your readiness for the dynamic environment of the hotel industry.
How to prepare for a job interview at Novotel London Tower Bridge
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.
✨Demonstrate Leadership Skills
As an Assistant Front of House Manager, you'll need strong leadership abilities. Be prepared to discuss your past supervisory experiences and how you effectively managed a team, resolved conflicts, and motivated others to achieve high standards.
✨Highlight Your IT Proficiency
Since a high level of IT proficiency is required, be ready to talk about the software and systems you've used in previous positions. Mention any experience with property management systems or front office equipment to showcase your technical skills.
✨Prepare for Situational Questions
Expect situational questions that assess your ability to handle pressure and customer service challenges. Think of scenarios where you successfully managed difficult situations or improved guest satisfaction, and be ready to share those stories.
