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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Novotel London Stansted, a stylish hotel with a vibrant atmosphere.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts.
- Why this job: Make a real impact in hospitality while growing your career in a dynamic environment.
- Qualifications: Strong leadership skills and experience in a similar role at a 4-star hotel.
- Other info: Exciting opportunities for career progression within the Arora group.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About us... Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.
A bit about what you will do... Assistant Head Housekeepers in our luxurious hotel assist in overseeing housekeeping operations to maintain the highest standards of cleanliness throughout, creating a welcoming and immaculate environment that consistently exceeds guests’ expectations.
- Ensure the housekeeping team maintains the highest standards of cleanliness and guest satisfaction.
- Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to improve.
- Guide the Housekeeping team to ensure company brand standards of quality and cleanliness are maintained at all times.
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Manage staffing levels to cover business demands.
- Ensure compliance with health, safety, and environmental regulations.
- Address any guest concerns promptly, attentively and efficiently.
- Coach, train, and support the team to provide consistently high standards while continually looking to improve.
- Deputise in the absence of Head Housekeeper.
More about you... Excellent communication and organisational skills. Strong leadership and motivational abilities. Excellent attention to detail and drive to maintain high standards. Flexibility to adapt to changing priorities and operational needs. Proven experience in managing, coaching, challenging and developing teams. Approachable and positive manner with a “can do” attitude. Ability to use initiative in challenging situations and under pressure. A smart and professional appearance. Proven track record in a similar position within a 4-star hotel. Experience in conducting departmental and Health and Safety training. Proficient in computer and financial skills. High standard of English, both written and spoken.
What’s in it for you… Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more... Free meals on duty. Complimentary on-site parking is available whilst on duty. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Assistant Head Housekeeper in Stansted employer: Novotel London Stansted Airport
Contact Detail:
Novotel London Stansted Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper in Stansted
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Novotel or similar hotels. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and attention to detail – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply – follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of health and safety regulations and be ready to discuss how you’d handle various scenarios in housekeeping. Being prepared will set you apart from the competition.
We think you need these skills to ace Assistant Head Housekeeper in Stansted
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you can bring that passion to our team and create a welcoming environment for our guests.
Highlight Your Leadership Skills: As an Assistant Head Housekeeper, you'll be leading a team. Make sure to showcase your leadership experience and how you've motivated teams in the past. We love seeing examples of how you've made a difference!
Be Detail-Oriented: Attention to detail is key in housekeeping. In your application, mention specific instances where your keen eye for detail has helped maintain high standards or improved guest satisfaction. We appreciate candidates who understand the importance of cleanliness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Novotel London Stansted!
How to prepare for a job interview at Novotel London Stansted Airport
✨Know the Hotel Inside Out
Before your interview, take some time to research Novotel London Stansted. Familiarise yourself with their services, values, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As an Assistant Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or improved standards. Be ready to discuss how you handle challenges and support your team in achieving high cleanliness standards.
✨Emphasise Attention to Detail
In the hospitality sector, attention to detail is crucial. During the interview, highlight specific instances where your keen eye for detail has made a difference in guest satisfaction or operational efficiency. This will reinforce your capability to maintain the high standards expected at a four-star hotel.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest concerns. Think of potential situations you might face as an Assistant Head Housekeeper and how you would address them. This will showcase your initiative and readiness to tackle challenges head-on.
