Room Attendant in London

Room Attendant in London

London Full-Time 20000 - 25000 £ / year (est.) No home office possible
Novotel London Paddington

At a Glance

  • Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
  • Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
  • Benefits: Enjoy flexible hours, up to 28 days paid holiday, free lunch, and career progression opportunities.
  • Other info: Full training provided, with potential for an apprenticeship and recognition rewards.
  • Why this job: Be part of a dynamic team making a real difference in guest experiences every day.
  • Qualifications: Experience in hospitality preferred, but a positive attitude and willingness to learn are key.

The predicted salary is between 20000 - 25000 £ per year.

Responsible To: Line Manager

Direct Reports: 0

Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:

  • Up to 28 days paid holidays.
  • A permanent job with flexible working hours to suit your lifestyle.
  • Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
  • Free Lunch on duty (site dependant).
  • Full on-site training.
  • Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
  • Career progression with the opportunity to undertake a HotelCare Apprenticeship.
  • Automatic Enrolment into a workplace pension, after 3 months’ service.
  • Recognition, incentives and awards.

Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Job Description Key Responsibilities:

  • Clean and tidy guest rooms to established standards.
  • Change bed linens, replace towels, empty trash bins and restock amenities.
  • Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
  • Sanitize surfaces thoroughly for hygiene maintenance.
  • Maintain stock levels of cleaning supplies and toiletries.
  • Promptly report any maintenance issues or damages.
  • Follow supervisor instructions and adhere to safety protocols.
  • Ensure the security of guest rooms and the privacy of the guests.
  • Provide professional and respectful service to guests and respond to their requests promptly.

Person specification Experience:

Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and knowledge:

  • Physical ability to lift, bend, and stand for extended periods.
  • The ability to work individually and as part of a team.
  • Strong time management skills.
  • Attention to detail.
  • Flexibility and willingness to learn.
  • A ‘Can Do’ attitude.
  • Adaptability to organisational needs.
  • Ability to prioritise and multi-task.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and to follow instructions.
  • Awareness of safety regulations and compliance.

Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

Room Attendant in London employer: Novotel London Paddington

HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Room Attendants thrive in a rewarding environment. Our commitment to sustainability and quality service, combined with benefits like paid holidays and free lunches, makes HotelCare a fantastic place to build a meaningful career in the hospitality industry.
Novotel London Paddington

Contact Detail:

Novotel London Paddington Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant in London

✨Tip Number 1

Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!

✨Tip Number 2

Get your hands dirty! If you can, visit local hotels and ask about any room attendant positions. Sometimes, showing up in person can leave a lasting impression that an online application just can't match.

✨Tip Number 3

Be ready for a chat! When you apply through our website, be prepared for a quick phone call or even an impromptu interview. Brush up on your skills and experiences so you can impress them with your enthusiasm and 'Can Do' attitude.

✨Tip Number 4

Follow up! After applying, don’t hesitate to reach out and express your continued interest. A simple email or call can show you're keen and proactive, which is exactly what HotelCare loves to see in potential team members.

We think you need these skills to ace Room Attendant in London

Attention to Detail
Time Management
Customer Service
Physical Stamina
Teamwork
Adaptability
Self-Motivation
Integrity
Ability to Follow Instructions
Flexibility
Problem-Solving Skills
Hygiene Awareness
Organisational Skills

Some tips for your application 🫡

Show Your Experience: When you're writing your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how your background aligns with the responsibilities of a Room Attendant, so don’t hold back!

Be Detail-Oriented: Since attention to detail is key for this role, use your application to showcase your meticulous nature. Mention specific tasks you've excelled at, like cleaning standards or customer service, to demonstrate your commitment to quality.

Keep It Professional Yet Friendly: While we love a casual vibe, remember that professionalism matters too! Use a friendly tone but keep it respectful. This balance will show us you can connect with guests while maintaining the high standards we uphold.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at Novotel London Paddington

✨Know Your Role

Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Experience

If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will demonstrate your capability and readiness for the job.

✨Emphasise Your Skills

Highlight skills that are crucial for a Room Attendant, such as attention to detail, time management, and the ability to work under pressure. Prepare examples of how you've used these skills in past roles, as this will help you stand out as a strong candidate.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

Room Attendant in London
Novotel London Paddington
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>