Manage the day-to-day operations of all Food & Beverage outlets
Lead, train, motivate, and develop the F&B team to deliver excellent service
Ensure consistently high standards of customer service, food quality, presentation, and hygiene
Monitor guest satisfaction and respond professionally to feedback and complaints
Manage staffing levels, rotas, attendance, and departmental performance
Control food, beverage, labour, and operational costs
Monitor stock levels, purchasing, wastage, and inventory control
Work closely with the kitchen team to maintain food quality and efficient service
Ensure compliance with health, safety, food hygiene, licensing, and company policies
Manage F&B budgets and contribute to achieving revenue and profitability targets
Analyse sales, costs, and performance reports and implement improvements where required
Support menu development, promotions, events, and new F&B initiatives
Build strong relationships with suppliers and ensure value for money
Maintain a clean, safe, and professional environment across all F&B areas
Ensure the team consistently follows company standards and procedures
Work closely with senior management and other departments to ensure smooth overall operations
Job requirements
Previous management experience within Food & Beverage, hospitality, restaurants, hotels, or a similar environment
Strong leadership and team-management skills
Excellent customer service and communication skills
Good understanding of F&B operations, stock control, and cost management
Strong organisational and problem-solving abilities
Ability to work effectively under pressure in a fast-paced environment
Good knowledge of food safety, hygiene, and health & safety standards
Commercial awareness with a focus on achieving revenue and profitability targets
Flexible approach to working hours, including evenings, weekends, and holidays when required
Good IT and administrative skills
TPBN1_UKCT
Food and Beverage Manager in Greenwich employer: Novotel London Greenwich
The Novotel London Greenwich is an exceptional employer, offering a vibrant work culture that prioritises employee growth and wellbeing. With benefits like free night stays in UK hotels, discounted rates globally, and access to the Accor Academy for continuous learning, team members are empowered to thrive both personally and professionally. Join us in creating memorable moments for our guests while enjoying the unique advantages of working in a dynamic 4-star hotel environment in the heart of London.
