At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and beverage service in a dynamic environment.
- Company: Join Accor, a global leader in hospitality that values diversity and personal growth.
- Benefits: Earn £15.80/hour, enjoy free meals, discounts, and opportunities for career development.
- Other info: Flexible shifts, supportive culture, and a chance to grow within a global company.
- Why this job: Make a positive impact while having fun and creating memorable experiences for guests.
- Qualifications: Experience in food and beverage leadership with strong communication and leadership skills.
The predicted salary is between 31000 - 33000 £ per year.
We are seeking an enthusiastic and experienced Food & Beverage Team Leader to join our dynamic team in the heart of London. As a key member of our hospitality team, you will play a crucial role in ensuring exceptional service delivery and team management in our food and beverage operations.
- Lead and motivate the food and beverage team to deliver consistent and memorable service to all our guests.
- Supervise daily operations of the restaurant, bar, and other food service areas.
- Train, develop, and mentor team members to enhance their skills and performance.
- Ensure compliance with health and safety regulations and maintain high standards of cleanliness.
- Manage stock levels, place orders, and control costs whilst maintaining quality.
- Handle guest queries and complaints promptly and professionally.
- Collaborate with the kitchen team to ensure smooth service delivery.
- Organise and oversee special events and promotions.
- Conduct regular team meetings to discuss performance, set goals, and address any concerns.
- Assist in creating staff schedules and managing payroll within the department.
- Contribute to the development of new service procedures and standards to enhance guest satisfaction.
A bit about you:
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other's backs and work together to offer the best possible guest experience.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key.
- Makes Positive impacts - We do more to make a positive impact from small things to brighten someone's day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We're grounded and approach things with an open mind and show kindness both with guests and each other.
Qualifications:
- Proven experience in a similar food and beverage leadership role.
- Excellent communication and interpersonal skills.
- Strong leadership abilities with a talent for motivating and developing team members.
- Exceptional customer service orientation with a keen eye for detail.
- Ability to thrive in a fast-paced, dynamic environment.
- Proficiency in managing teams and delegating tasks effectively.
- Thorough knowledge of food and beverage operations, including health and safety regulations.
- Strong problem-solving skills and ability to make quick, sound decisions.
- Excellent organisational skills with the ability to multitask efficiently.
- Flexibility to work various shifts, including evenings and weekends.
- Fluency in English is essential.
- Relevant qualifications in hospitality management are desirable, but not mandatory.
PERKS FOR YOU:
- Salary: £15.80/ hour.
- Service Charge.
- Employee benefit card offering discounted rates at Accor worldwide.
- Free and delicious meal breaks on duty.
- Complimentary stays in UK and North Ireland.
- Friends & Family discounts.
- 30% food discounts in our restaurants.
- Pension Scheme.
- Staff Uniforms Provided.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
FOOD & BEVERAGE TEAM LEADER employer: Novotel London Brentford
Accor is an exceptional employer that values individuality and fosters a supportive work culture in the vibrant heart of London. With a commitment to employee growth, you will have access to learning programmes and opportunities for career advancement, all while enjoying competitive benefits such as discounted stays, meal breaks, and a strong focus on diversity and inclusion. Join us to not only excel in your role as a Food & Beverage Team Leader but also to make a positive impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land FOOD & BEVERAGE TEAM LEADER
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Food & Beverage Team Leader position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and beverage shine through. Share stories about your experiences and how you've made a positive impact in previous roles.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a fast-paced environment. Accor values problem-solving skills, so be ready to demonstrate your quick thinking and leadership abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Accor family and embracing their values.
We think you need these skills to ace FOOD & BEVERAGE TEAM LEADER
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application:Make sure to customise your application for the Food & Beverage Team Leader role. Highlight your relevant experience and skills that match the job description, especially your leadership abilities and customer service orientation.
Show Your Passion:Express your enthusiasm for the hospitality industry in your application. Share why you love working in food and beverage and how you plan to make a positive impact on our guests and team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Novotel London Brentford
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Understand the latest trends in hospitality and be ready to discuss how you can implement them at Accor. This shows your passion for the industry and your commitment to delivering exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. Accor values strong leadership, so demonstrating your ability to inspire and develop others will set you apart.
✨Emphasise Customer Service
Accor is all about creating memorable experiences for guests. Be ready to share stories that highlight your customer service skills. Discuss how you've handled guest complaints or gone above and beyond to ensure satisfaction, as this aligns perfectly with their mission.
✨Be Yourself and Have Fun
Accor encourages authenticity and fun in the workplace. During the interview, let your personality shine through. Share what makes you unique and how you can contribute to a positive team atmosphere. Remember, they want to see the real you!
