At a Glance
- Tasks: Deliver exceptional guest experiences and manage check-ins/check-outs with a smile.
- Company: Join the vibrant team at Novotel London Blackfriars, where your uniqueness is celebrated.
- Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for personal growth.
- Other info: Flexible shifts including weekends, with opportunities to learn and grow.
- Why this job: Be part of a fun, passionate team and shape the future of hospitality.
- Qualifications: A welcoming attitude and a passion for customer service are essential.
The predicted salary is between 30784 - 30784 £ per year.
Company Description
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Full-Time Hotel Receptionist
We are looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!
- Salary: £14.80 per hour
- Shifts: You will be required to work morning and evening shifts including weekends, and may be required to work night shifts to cover holidays.
What you'll do:
- Provide a seamless check-in/check-out experience
- Respond promptly to guest queries and ensure their satisfaction
- Offer recommendations on local activities, dining and entertainment
- Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
- Coordinate with the Duty Manager to provide excellent guest service
- Handle guest messages and room moves as needed
Hotel Receptionist employer: Novotel London Blackfriars
At Novotel London Blackfriars, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is encouraged to grow and thrive. With a focus on personal development and limitless opportunities, our employees enjoy a supportive environment that values passion and creativity in hospitality. Join us in a dynamic location that not only offers competitive pay but also the chance to be part of a fantastic team dedicated to delivering exceptional guest experiences.
Contact Details:
Novotel London Blackfriars Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Novotel's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fantastic team.
✨Tip Number 2
Practice your people skills! As a Hotel Receptionist, you'll be the face of the hotel. Role-play common guest interactions with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable. You want to look the part when you walk into that interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Novotel family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Hotel Receptionist role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our fantastic team!
Show Enthusiasm:Express your excitement about joining Novotel London Blackfriars! We’re looking for someone who’s not just qualified but also genuinely enthusiastic about providing excellent guest service and being part of our vibrant team.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Novotel London Blackfriars
✨Show Your Personality
As a Hotel Receptionist, being fun and welcoming is key! Let your personality shine during the interview. Share stories that highlight your passion for hospitality and how you connect with guests. This will show them you're not just qualified, but also a great fit for their team.
✨Know the Company
Do a bit of homework on Novotel London Blackfriars. Understand their values and what makes them unique in the hospitality industry. Mention specific aspects of their culture or initiatives that resonate with you. This shows genuine interest and that you’re ready to be part of their journey.
✨Prepare for Scenarios
Expect situational questions about handling guest queries or difficult situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, opportunities for growth, or how they support staff development. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
