At a Glance
- Tasks: Enhance guest satisfaction and manage food & beverage operations.
- Company: Join Accor, a global leader in hospitality with a welcoming culture.
- Benefits: Opportunities for growth, learning, and a supportive work environment.
- Other info: Be part of a dynamic team that values your individuality and creativity.
- Why this job: Make a real impact on guest experiences and shape the future of hospitality.
- Qualifications: Experience in customer relations and food & beverage management.
The predicted salary is between 24000 - 30000 £ per year.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
- Enhances guest satisfaction
- Handles guest comments and complaints, ensuring follow-up
- Develops close relationships with guests to encourage loyalty
- Ensures guests receive a warm and personalised welcome
- Organises and supervises the preparation of points of sale according to activity forecasts
- Ensures that reference standards are properly applied
- Checks that sales materials are well presented
- In conjunction with the Head Chef, prepares the menus, organises purchases and ensures the update and application of cooking instructions
- Plans changes in the menu, sets prices
Food & Beverage Assistant Manager (F/M/X) employer: Novotel London Blackfriars
Accor is an exceptional employer that values individuality and fosters a supportive work environment where you can thrive. With a commitment to personal growth and continuous learning, Accor empowers its employees to explore limitless possibilities in the hospitality industry. Located in a vibrant setting, the company offers unique opportunities for career advancement while encouraging a culture of innovation and care for the world around us.
Contact Details:
Novotel London Blackfriars Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant Manager (F/M/X)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Accor. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and beverage shine through. Share stories about how you've enhanced guest experiences in the past – it’s all about making that personal connection.
✨Tip Number 3
Do your homework! Research Accor's values and recent initiatives. This will help you tailor your answers and show that you're genuinely interested in being part of their team and contributing to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from the source. Don’t miss out!
We think you need these skills to ace Food & Beverage Assistant Manager (F/M/X)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at Accor.
Tailor Your Application:Make sure to customise your CV and cover letter for the Food & Beverage Assistant Manager role. Highlight your relevant experience and skills that match the job description, especially in customer relations and team management.
Be Specific About Your Experience:Use specific examples from your past roles to demonstrate how you've enhanced guest satisfaction or handled complaints. This will show us that you have the hands-on experience we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Novotel London Blackfriars
✨Know Your Stuff
Before the interview, make sure you’re familiar with Accor’s values and mission. Understand their approach to hospitality and customer relations. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in guest relations and team management. Think about times when you enhanced guest satisfaction or handled complaints effectively. This will demonstrate your capability to thrive in the Food & Beverage Assistant Manager role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or how they measure success in this role. This shows that you’re not just interested in any job, but specifically in growing with Accor.
✨Be Yourself
Accor values authenticity, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you care for guests. This will help you connect with the interviewers and leave a lasting impression.