At a Glance
- Tasks: Support the Revenue Management team with insights and strategies to optimise hotel offerings.
- Company: Join Accor, a global leader in hospitality with a heart for service.
- Benefits: Diverse and inclusive culture, career growth opportunities, and a dynamic work environment.
- Other info: Collaborate on exciting projects and make a real impact in the industry.
- Why this job: Be part of a passionate team shaping the future of hospitality.
- Qualifications: Understanding of revenue management principles and strong communication skills.
The predicted salary is between 19350 - 23650 £ per year.
Would you like to work for a company where hospitality is a work of heart, and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt care. With over 330,000 hospitality experts in more than 40+ hotel brands, we nurture a real passion for service and achievement beyond limits. Join a dynamic and collaborative environment where agility, creativity, and performance are key.
You work in the Revenue Management on Demand department supporting the Commercial Services team in various projects, ensuring comprehensive insights and strategies to optimise product offerings and enabling successful roll out of the team roadmap.
- Product: Provide support for hotels by performing IDeaS healthchecks and/or coaching. Support can be requested by hotels directly, identified through hotel performance or using RMS alerts on configuration. Maintain regular reports outlining trends, customer feedback, and market insights. Conduct market research to identify customer needs, competitor offerings, and industry trends. Summarize findings and present actionable recommendations to the team.
- Communication: Supports the communication to the RM team with aim that information is clearly understood and instructions are applied accordingly.
- Collaboration: Participate in key Accor projects and help deliver company ambition. Collaborate with the Product & Services team and ensure alignment with business objectives.
Qualifications:
- Strong understanding of RM and BI platforms, along with revenue management principles
- Ability to communicate complex data insights in a clear and compelling way
- Proven project coordination skills with the ability to manage multiple priorities
- Strong problem-solving capabilities combined with a customer-focused mindset
- Experience coordinating user acceptance testing and managing feedback processes
- Proactivity with strong influencing and persuasion skills
- Flexibility and ability to adapt
- Customer-focused approach with a commitment to delivering value
- Excellent communication skills, both written and verbal
- Strong collaboration and interpersonal skills
- Analytical thinking with a strategic mindset
Our Commitment To Diversity & Inclusion: We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.
Why Accor? We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.
RM Product and Services Trainee employer: Novotel Inle Lake Myat Min
At Accor, we pride ourselves on being a leading employer in the hospitality industry, where our commitment to responsible hospitality and heartfelt care creates a vibrant work culture. As a RM Product and Services Trainee, you'll benefit from extensive training and development opportunities, working alongside passionate professionals in a collaborative environment that values creativity and performance. Join us in shaping the future of hospitality while enjoying the unique advantages of being part of a diverse and inclusive team dedicated to exceeding expectations.
Contact Details:
Novotel Inle Lake Myat Min Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land RM Product and Services Trainee
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Novotel Inle Lake Myat Min. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace RM Product and Services Trainee
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Novotel Inle Lake Myat Min:When you're preparing your application for Novotel Inle Lake Myat Min, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Novotel Inle Lake Myat Min
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a RM Product and Services Trainee at Novotel Inle Lake Myat Min, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Novotel Inle Lake Myat Min.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Novotel Inle Lake Myat Min. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
