Job Description
Job Title: Leisure Club Manager Responsible To: General Manager / Operations Manager Responsible For: Leisure Club Assistants
Main Duties
- General day to day running of the Leisure Club.
- Opening up the Leisure Club on the early shift.
- Closing down and locking up of the Leisure Club on the late shift.
- Cleaning Leisure Club thoroughly ensuring it is germ-free.
- Regularly checking chlorine and PH levels in the pool and spa and taking appropriate action as per those results.
- Ensuring all Leisure Club staff are fully trained as to the Normal Operating Procedures and Emergency Operating Procedures with regard to the swimming pool and spa.
- Serving refreshments to customers.
- Liaising with Restaurant staff in the ordering of food for customers.
- Fitness testing on members including Medical Questionnaire, Blood Pressure, Body Fat, Bike Test and Pulse.
- Cashing up after early and late shift (cash control).
- First Aid.
- Life Saving.
- Taking memberships.
- Ordering stock when needed, i.e., testing tablets, snacks etc.
- Writing fitness programs for members including demonstrating and instructing.
- Apply standards of Health and Safety and Hygiene and COSHH.
- Minimise security risk.
- Advertise and promote special offers etc.
- Provide after sales service.
- Be able to promote Leisure Club and answer any queries.
- Forecast revenue and labour for department.
- Measure performance against budget and remedy variances.
- Forecast training for department.
- Carry out appraisals and job chats with all staff in department.
- To carry out departmental Communication meetings, submitting minutes and Health & Safety reports on a monthly basis.
- To ensure training is carried out in department on an ongoing basis.
- To attend all meetings and training arranged for the benefit of the department.
- To ensure all staff attend training when arranged.
- To implement COSHH and Risk Assessment.
- To carry out any work requested by Management.
- Work closely with accounts to chase members for outstanding debts
- Administer a strict policy for non-paying members, denying access until debts are paid
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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