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- Tasks: Lead a dynamic team to create memorable guest experiences at Novotel Wolverhampton.
- Company: Join the Accor network, part of a global hospitality leader.
- Benefits: Enjoy free parking, meals on duty, and bonus breaks after probation.
- Why this job: Be a Heartist® and make a positive impact in hospitality.
- Qualifications: Hospitality and management experience are essential.
- Other info: Flexible shifts with opportunities for growth and development.
The predicted salary is between 30000 - 40000 £ per year.
The Novotel Wolverhampton is part of Fairview Hotels portfolio of 16 hotels. We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
We are looking for an experienced Front Office Manager who can shine within a dynamic management team. Managing a team of Supervisors, Receptionists and Night Auditor/Porters, this is not a first time role. A leader who can inspire and train the team to Novotel standards and exceed guest expectations. You will be required to work flexible shifts with some weekend cover on a 40 hour contract.
- Strong leadership, organizational, and multitasking skills
- Excellent verbal and written communication abilities
Qualifications:
- Hospitality experience essential
- Management Experience Essential
Benefits:
- Free parking
- Uniform
- Meals whilst on duty
- Two Bonus breaks each year following the successful passing of a 6 month probation period
You must be eligible and be able to prove your eligibility to work within the UK.
Front Office Manager in Wolverhampton employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Novotel or Fairview Hotels. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’s all about making that memorable impact!
✨Tip Number 3
Research is key! Familiarise yourself with Novotel's values and their approach to responsible hospitality. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Front Office Manager in Wolverhampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality.
Tailor Your Application: Make sure to tailor your application specifically for the Front Office Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and why you’re the perfect fit for us. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at Novotel Wolverhampton!
How to prepare for a job interview at Novotel Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with Novotel's values and the Accor network. Research their approach to hospitality and think about how your experience aligns with their vision of responsible hospitality. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss your management style and how you motivate others to meet high standards.
✨Practice Your Communication
Strong verbal and written communication skills are essential for this role. During the interview, practice clear and concise responses. You might even want to prepare a few questions to ask them about team dynamics or guest feedback processes, showing that you value open communication.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter as a Front Office Manager and how you would handle them. This could include dealing with difficult guests or managing a busy shift. Demonstrating your critical thinking will set you apart.