At a Glance
- Tasks: Serve customers with a smile and ensure a fantastic dining experience.
- Company: Join the Novotel Wolverhampton, part of the Accor network with 5,500 hotels worldwide.
- Benefits: Enjoy free parking, meals on duty, and bonus breaks after probation.
- Why this job: Be part of a team that creates memorable moments for guests and makes a positive impact.
- Qualifications: Experience in hospitality is a plus, but a friendly attitude is essential.
- Other info: Great opportunities for personal growth in a vibrant hotel environment.
The predicted salary is between 20000 - 25000 £ per year.
The Novotel Wolverhampton is part of Fairview Hotels portfolio of 16 hotels. We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Fairview Hotels Can Offer The Following Benefits:
- Free parking
- Uniform
- Meals whilst on duty (over 6hrs)
- Two bonus breaks each year following the successful passing of a 6 month probation period
Job Description:
Personality ESSENTIAL, Experience preferred
- Fast on your feet, quick to make friends
- Big on Smiles, Massive on quality
If this is YOU then get in touch!
Responsibilities:
- Greet and serve customers with a friendly demeanour, ensuring a positive dining experience.
- Take and deliver food and beverage orders accurately and efficiently.
- Maintain cleanliness and organization of the dining area and bar.
- Adhere to food safety and hygiene standards at all times.
- Manage time effectively to ensure prompt service during busy periods.
- Handle guest inquiries and complaints with professionalism and courtesy.
Qualifications:
- Previous restaurant/bar experience an advantage but not essential.
- Strong serving skills and knowledge of food safety practices.
- Excellent hospitality and guest service abilities.
- Basic math skills for handling cash and card transactions.
- Effective time management skills to handle busy shifts.
- Culinary experience is a plus.
- Ability to work collaboratively in a team environment.
You must be eligible and be able to prove your eligibility to work within the UK.
Food & Beverage Multi Skilled General Assistant in Wolverhampton employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Multi Skilled General Assistant in Wolverhampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Novotel Wolverhampton and Fairview Hotels. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! Since this role is all about creating positive experiences, think of some scenarios where you can showcase your friendly demeanour. Role-play with a mate or even in front of the mirror to nail those smiles and greetings!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look the part. A smart appearance not only reflects your professionalism but also shows that you respect the hospitality industry and the role you're applying for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and show your enthusiasm for becoming a Heartist® at Novotel Wolverhampton.
We think you need these skills to ace Food & Beverage Multi Skilled General Assistant in Wolverhampton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you’re passionate about hospitality – it’s all about those smiles and making connections!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in food and beverage. We love seeing how your skills can translate into our world. If you've got a knack for customer service or teamwork, shout about it!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for quick thinkers who can handle busy shifts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Novotel Hotels
✨Show Your Personality
As a Food & Beverage Multi Skilled General Assistant, your personality is key! Be sure to showcase your friendly demeanour and big smile during the interview. Practice how you would greet customers and handle inquiries, as this will demonstrate your ability to create a positive dining experience.
✨Know Your Stuff
Familiarise yourself with food safety and hygiene standards before the interview. Being able to discuss these practices confidently will show that you take your responsibilities seriously. If you have any previous experience, be ready to share specific examples of how you've maintained cleanliness and organisation in a dining area.
✨Time Management is Key
Since the role involves managing busy shifts, think of examples from your past where you effectively handled time management. Prepare to discuss how you prioritise tasks during peak times and ensure prompt service, as this will highlight your ability to thrive in a fast-paced environment.
✨Team Player Attitude
Collaboration is essential in hospitality. Be prepared to talk about your experiences working in a team, whether in a restaurant or another setting. Highlight how you contribute to a positive team dynamic and support your colleagues, as this aligns perfectly with the Heartist® philosophy of Fairview Hotels.