At a Glance
- Tasks: Coordinate exciting events and ensure everything runs smoothly for our guests.
- Company: Join Accor Group, a leader in responsible hospitality with a global presence.
- Benefits: Enjoy training, discounts on stays, meals on duty, and more perks.
- Other info: Great opportunities for career growth and development in a vibrant environment.
- Why this job: Be part of a dynamic team and create memorable experiences for clients.
- Qualifications: Organised, detail-oriented, and experienced in event coordination or hospitality.
The predicted salary is between 25000 - 30000 £ per year.
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
The Conference and Event Co‑ordinator is responsible for sales, organisation and smooth running of events on behalf of the Conference and Events Department in Novotel Sheffield, as well as maintaining and increasing sales and developing new client relationships.
Responsibilities:- Ensure a consistently high level of service by the Conference Team at all times;
- Ensure adequate coverage of areas in relation to business levels;
- Receive incoming calls, analyse client needs, prepare quotes, negotiate, conclude sales and ensure a prompt, professional follow‑up;
- Apply the price and commercial policy of the establishment to maximise the department turnover;
- Maintain up‑to‑date records of all events and conferences; manage the database and track new enquiries and business;
- Manage the conference diary and keep it updated of any changes, amendments and cancellations;
- Assist with marketing of the function and the hotel;
- Ensure proper distribution of conference worksheets on a weekly basis and the relevant information to all departments;
- Adhere to company standards and systems such as RFPs, enquiries via various platforms and handle Bulldog Mystery Guest calls.
- Welcome guests, whether on the phone or in the hotel, giving information on the hotel and Conference facilities and escort organisers and delegates to their relevant areas;
- Support F&B operations during breakfast and dinner service when required.
- Highly organised with excellent attention to detail;
- Strong time‑management skills with the ability to prioritise tasks in a fast‑paced environment;
- Committed, with a strong sense of responsibility and professionalism, especially during busy periods;
- Adaptable and able to work independently or as part of a team;
- Experience in handling corporate bookings or event coordination desirable;
- Comfortable managing multiple communication platforms (phone, email, booking systems, and online enquiry portals);
- Coordinate all aspects of meetings and events, from initial client enquiries to post‑event follow‑ups;
- Develop and maintain strong relationships with clients, vendors and internal teams to ensure seamless event execution;
- Conduct site visits and prepare detailed proposals for clients;
- Oversee event set‑up, including room layouts, audiovisual equipment and catering arrangements;
- Coordinate with various departments to ensure all event requirements are met;
- Handle last‑minute changes and resolve any issues that arise during events;
- Minimum 2 years’ experience in hospitality or a similar client‑facing role desired.
- Training and development programmes;
- Discount card to be used in Accor hotels worldwide;
- Complimentary stays in UK hotels (Bonus Breaks – subject to T&C);
- Meals on duty;
- Uniforms and dry cleaning;
- Recommend a friend scheme;
- Employee Advisory Service;
- Discounts in shops and hotel partners (Europcar, Merlin Entertainment, etc.).
Conference Co-ordinator in Sheffield employer: Novotel Hotels
Accor Group is an exceptional employer, offering a vibrant work culture that fosters innovation and personal growth within the hospitality industry. As a Conference Co-ordinator at Novotel Sheffield, you will benefit from comprehensive training programmes, generous employee discounts, and opportunities for career advancement, all while being part of a globally recognised brand committed to responsible hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Co-ordinator in Sheffield
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Accor Group, and express your interest in potential opportunities. A friendly email can go a long way!
✨Tip Number 3
Show off your skills! If you’ve got experience in event coordination, create a portfolio showcasing your past events. This visual proof of your capabilities can really impress potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Conference Co-ordinator in Sheffield
Some tips for your application 🫡
Show Your Organisational Skills:As a Conference Co-ordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to show us how you’ve juggled responsibilities successfully.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We want to see how your skills and experiences align with what we’re looking for in a Conference Co-ordinator.
Be Professional Yet Personable:We love a friendly vibe, but professionalism is crucial too! When writing your application, strike a balance between being approachable and showcasing your commitment to high standards. Let your personality shine through while keeping it professional.
Apply Through Our Website:Ready to take the plunge? Make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Novotel Hotels
✨Know Your Stuff
Before the interview, make sure you research Accor Group and their brands. Understand their values and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Conference Co-ordinator, being organised is key. Prepare examples from your past experiences where you successfully managed events or handled multiple tasks at once. Highlight your attention to detail and time-management skills during the interview.
✨Practice Your Communication
Since you'll be dealing with clients and various departments, practice clear and confident communication. Role-play common scenarios you might face, like handling client inquiries or resolving last-minute changes during an event. This will help you feel more prepared and articulate.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events they typically host, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
