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For Companies At a Glance
- Tasks: Welcome guests and assist with their needs in a fast-paced hotel environment.
- Company: Join the vibrant team at Novotel Hotels, part of Accor Hotels.
- Benefits: Enjoy discounted hotel rates, wellness support, and continuous learning opportunities.
- Why this job: Be part of creating memorable experiences for guests while developing your skills.
- Qualifications: A service-focused personality and strong multi-tasking abilities are essential.
- Other info: Work in a diverse and inclusive environment with growth opportunities across 5000 hotels.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Reception Team Member role at Novotel Hotels
Our mission at Novotel Glasgow is to create memorable moments for our guests, connecting hearts from arrival to farewell.
As part of our team you can have:
- Discounted hotel rates worldwide through Accor Hotels
- Continuously learn and develop yourself with Accor Academy
- Support your wellbeing in your professional and personal life
- Grow your experience across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
This is a multi-skilled role incorporating both Front Office and Food and Beverage duties directly aligned with the business demands. As a Reception Team Member you will:
- Possess strong multi-tasking abilities and a can‑do attitude in a fast‑paced environment.
- Be flexible and always ready to assist guests at any stage of their stay, from check‑in to check‑out.
- Support Food and Beverage outlets, including Breakfast, Bar, Night and reserve and Back Office teams when needed.
- Dedicate yourself to continuously improving the quality of the hotel\’s services.
To help you navigate your role you will be trained in all front‑of‑house related functions and the safety of the property and people.
Our hotel offers 141 rooms, meeting rooms, gym, sauna, steam room and food & beverage facilities.
To best welcome and care for our guests you should be fluent in English.
If you feel you are the right candidate for the role as our Reception Team Member, please click apply now! We’d love to hear from you!
Qualifications
- Service focused personality is essential.
- Additional information as required.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Administrative
Industries
- Hospitality
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
We are an equal opportunity employer. The Novotel Hotels are a proud EEO and DISAN employer.
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Reception Team Member employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Novotel and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your multi-tasking skills! Since this role involves juggling various tasks, try simulating a busy environment at home. This will help you feel more confident when handling multiple responsibilities during your shift.
✨Tip Number 3
Be ready to showcase your can-do attitude! During the interview, share examples of how you've gone above and beyond for customers in the past. This will highlight your service-focused personality, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and eager to join the Novotel team. Don’t miss out on this opportunity!
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Reception Team Member role. Mention specific experiences that demonstrate your multi-tasking abilities and can-do attitude in a fast-paced environment.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Novotel Hotels
✨Know the Company
Before your interview, take some time to research Novotel Hotels. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Multi-Tasking Skills
As a Reception Team Member, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities at once. This could be during a busy shift in a previous job or while balancing studies and work.
✨Demonstrate a Can-Do Attitude
During the interview, highlight your flexibility and willingness to assist guests at any stage of their stay. Share stories that illustrate your positive attitude and how you’ve gone above and beyond to ensure customer satisfaction.
✨Practice Your Communication Skills
Fluency in English is essential for this role. Make sure to practice clear and confident communication before your interview. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and answering common interview questions.