At a Glance
- Tasks: Provide top-notch service for guest registration and ensure a smooth departure experience.
- Company: Join a leading hospitality brand with a focus on customer satisfaction.
- Benefits: Earn £13.45 per hour, enjoy free hotel stays, and discounts at restaurants.
- Other info: Grow your career with opportunities across 5000 hotels worldwide.
- Why this job: Be part of a dynamic team and make guests feel welcome and valued.
- Qualifications: Experience in retail or hospitality, excellent communication, and a positive attitude.
The predicted salary is between 27800 - 27800 £ per year.
Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. Maintain strict security procedures to ensure guest confidentiality and safety.
Qualifications
- Some experience in retail, hospitality or a customer-facing role
- Excellent communication skills
- Strong organisational skills
- A positive, can-do attitude
Benefits
- Hourly rate £13.45
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates worldwide in Accor Hotels
- Opportunities to learn and develop with Accor Academy
- Support for wellbeing in professional and personal lives
- Growth opportunities across 5000 hotels in over 100 countries
- Participation in initiatives to build a more inclusive and sustainable world
- Additional benefits and perks – our objective is to help you grow and spark your personality
Eligibility: you must be eligible to live and work in the UK and possess a current work visa. Due to high volume of applications, we will contact only the successful candidates for the next stage.
Front Office Team Member- Flexible in Reading employer: Novotel Hotels
Novotel Hotels is an excellent employer, offering a dynamic work environment at the heart of London. With a commitment to employee growth through training and a culture that values inclusivity, team members enjoy competitive pay and unique benefits like a Discount Card for Accor Hotels Worldwide. Join us to be part of a supportive team dedicated to ensuring guest comfort and safety.
