Front Desk Guest Specialist: Service & Hospitality in Reading

Front Desk Guest Specialist: Service & Hospitality in Reading

Reading Full-Time 28066 - 31200 Β£ / year (est.) No working from home possible
Novotel Hotels

At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and ensure a smooth stay experience.
  • Company: Join the vibrant team at Novotel Hotels in Reading.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
  • Other info: Perfect for students looking to gain experience in the hospitality industry.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 28066 - 31200 Β£ per year.

Novotel Hotels in Reading, United Kingdom is seeking a guest services assistant to provide efficient check-in/check-out and maintain accurate guest accounts.

You will greet guests, handle inquiries, and ensure a smooth arrival and departure experience.

You will answer calls professionally, strive for Total Customer Satisfaction, and uphold strict security procedures to protect guest confidentiality and safety.

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Front Desk Guest Specialist: Service & Hospitality in Reading employer: Novotel Hotels

Novotel Hotels is an excellent employer, offering a dynamic work environment at the heart of London. With a commitment to employee growth through training and a culture that values inclusivity, team members enjoy competitive pay and unique benefits like a Discount Card for Accor Hotels Worldwide. Join us to be part of a supportive team dedicated to ensuring guest comfort and safety.

Novotel Hotels

Contact Details:

Novotel Hotels Recruitment Team

We think you need these skills to ace Front Desk Guest Specialist: Service & Hospitality in Reading

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service