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- Tasks: Oversee night operations, conduct financial audits, and ensure exceptional guest experiences.
- Company: Leading hospitality company in Greater London with a focus on guest satisfaction.
- Benefits: Hourly rate of £14.44, pension scheme, and hotel stay discounts.
- Why this job: Join a dynamic team and enhance your customer service skills while working nights.
- Qualifications: Strong customer service skills and a friendly personality required.
- Other info: Great opportunity for independent work and career growth in hospitality.
The predicted salary is between 14 - 15 £ per hour.
A leading hospitality company in Greater London is seeking a Night Auditor to oversee night operations and ensure exceptional guest experiences.
Responsibilities include:
- Conducting financial audits
- Facilitating check-ins and check-outs
- Resolving guest concerns
Candidates should possess strong customer service skills, a friendly personality, and the ability to work independently.
This role offers an hourly rate of £14.44, along with various benefits including a pension scheme and discount card for hotel stays.
Overnight Front Desk & Finance Auditor employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Front Desk & Finance Auditor
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Night Auditor role. Highlight your customer service skills and how you can enhance guest experiences.
✨Tip Number 3
Show off your skills! If you have any relevant experience or certifications, make sure to mention them during interviews. We want to see how you can handle financial audits and guest concerns with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our exceptional guest experiences.
We think you need these skills to ace Overnight Front Desk & Finance Auditor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create exceptional experiences for guests, just like we do at StudySmarter!
Be Friendly and Approachable: Your personality matters! Use a friendly tone in your written application to reflect the warm and welcoming vibe we cherish. Let us know how you connect with people and resolve concerns effectively.
Detail Your Financial Acumen: Since this role involves conducting financial audits, don’t forget to mention any relevant experience you have with finance or auditing. We love candidates who can demonstrate their attention to detail and accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Novotel Hotels
✨Know Your Numbers
As a Night Auditor, you'll be handling financial audits, so brush up on your numerical skills. Familiarise yourself with basic accounting principles and be ready to discuss how you would handle discrepancies or financial reporting.
✨Showcase Your Customer Service Skills
This role is all about ensuring exceptional guest experiences. Prepare examples of how you've resolved guest concerns in the past, highlighting your friendly personality and ability to work independently under pressure.
✨Understand the Night Shift Dynamics
Working overnight comes with its own set of challenges. Be prepared to discuss how you manage your time and stay alert during night shifts, as well as any strategies you have for maintaining a positive atmosphere for guests.
✨Dress the Part
Even though it's a night position, first impressions matter! Dress smartly and professionally for your interview to convey that you take the role seriously and understand the hospitality industry's standards.
